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can not validate windows using the purchased Windows Genuine Advantage Kit RRS feed

  • Question

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    I purchased Windows Genuine Advantage Kit online and used the CD coming in the Kit to install a fresh copy of windows XP pro. however when i tried to activate the windows i received an error message saying that the product key is invalid!!! this key came with the Kit that i bought online. how come it's invalid?

     

     
    The following is the validation info.:

     

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3722T-977Y3-DKVJD
    Windows Product Key Hash: W8UH/fQCdOyo7jOFKJrEkDSjHMM=
    Windows Product ID: 76487-073-0961694-22767
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {284ED671-61D8-44E0-B7C3-6B973B336CD0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.1
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Wednesday, November 7, 2007 1:37 AM

Answers

  • Malomairy,

     

    Did you wipe out the existing partion, reformat then create a new partion prior installing Windows? Please review Setting Up Windows here:  http://www.microsoft.com/windowsxp/using/setup/winxp/default.mspx . Please see if you missed any steps during the process you used to install Windows. If you should have questions about your Genuine Advantage Kit order (including what the product key is… please refer to the contact listed below.

     

         Monday through Friday, between 8AM and 10PM ET, at (866-530-6599), toll free in the United States and Canada. 

     

     

    Thank you,

     

    Stephen Holm, MS

     

    Wednesday, November 7, 2007 8:54 PM