I run the Windows Product Key Update Tool and got this result:
"The application has encountered a disk-write error while updating components. The system may be low on disk space. Please check available disk space. [ Error: 0x800402c9]"
I have loads of disc space 90 Gig available.
I have run the diagnostic Report, details shown at the end of this message.
I have read all your other replies and there has been no practical remedy to this problem forthcoming, so please address my problem individually, AFTER HAVING READ THE FOLLOWING.
I bought a new computer in good faith and was told that had a genuine copy of Windows XP Professional installed. 5 months down the line a Microsoft notice popped up telling me that it was a counterfeit verson. I then tried to contact the vender of my system who has gone out of business and disappeared.
So I have done the right thing and purchased on line from you a Windows Genuine Advantage Kit and new validation key.
To my HORROR AFTER SPENDING MY MONEY TRYING TO GET LEGAL I get the above notice and am now stuck with a problem which is clearly YOURS TO SOLVE.
If there are potential problems with me using this updating sofware then you should have pointed it out to me PRIOR to me spending a lot of money to validate my system.
At NO TIME did any of the windows screens say anything about the potential problem during the course of paying for a new key. At all times it has said that I would be able to validate my current version of Windows.
I have paid good money for the key please sort it out and tell me what I must do.
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23128
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DBD25465-B65A-438C-8D9E-EDE599F71AD3}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Expression Web 2 - 121
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 7E90FEE8-198-80004005_B4D0AA8B-604-645_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DBD25465-B65A-438C-8D9E-EDE599F71AD3}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23128</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-1326574676-1801674531</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0317 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080528000000.000000+000</Date></BIOS><HWID>87603E570184E07A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57845</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55648</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0045-0000-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Expression Web 2</Name><Ver>12</Ver><Val>A00D03AD7E75D76</Val><Hash>cbJ5CHHM53iofcKbTLB7DL9TzpM=</Hash><Pid>78727-699-1630803-59156</Pid><PidType>0</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 15480:ASUSTeK Computer Inc|16B70:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
