Link to open a record in Interactive service hub is not working

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  Hi,

  I'm using CRM 2016 online. I need to share the Account record url (in Interactive service hub).

  I got the link through 'Email a link' option for an Account record in interactive service hub.

  When I try to open that link in another tab, I'm getting error 'Invalid Argument.'
  

  The record url looks something like this:

  https://utilities360.crm8.dynamics.com/nga/engagementhub.aspx?org=utilities360&pagetype=interactioncentricform&etn=account&id=3D816E1C-BDAB-E611-8111-C4346BDC3CC1

  Please help if anybody has come across this issue and overcome it.

  Thanks,

  Rabison.

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  Rabison

  Tuesday, November 22, 2016 8:34 AM