Vista home premium is asking for product key RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-QBRM8-2MGFH-XH7QY
    Windows Product Key Hash: yAg5KTbuINlyJdFG5kHEhYQgwf4=
    Windows Product ID: 89578-OEM-7332157-00027
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {22AD7EFC-1659-4333-B32B-F8E44468E714}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_FCEE394C-458-80070424_025D1FF3-344-80070424_025D1FF3-229-80070424_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{22AD7EFC-1659-4333-B32B-F8E44468E714}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XH7QY</PKey><PID>89578-OEM-7332157-00027</PID><PIDType>2</PIDType><SID>S-1-5-21-3502926238-1881957348-4016414617</SID><SYSTEM/><BIOS/><HWID>54303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        SLIC-CPC
      FACP            HP-CPC        SLIC-CPC
      HPET            HP-CPC        SLIC-CPC
      MCFG            HP-CPC        SLIC-CPC
      SSDT            HP-CPC        SLIC-CPC
      SLIC            HP-CPC        SLIC-CPC

    no access to start button only in safe mode . please help
    Wednesday, December 9, 2015 6:22 AM


All replies

  • Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

     Have you been using any form of Registry Cleaner??

    First check that the Service is set to start Automatically –

    Click on Start,

     in the Search box, type


    and hit the Enter key.

    Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties.

    Make sure that it’s set to Automatic, and click Apply

     Once that’s properly set, Start the service – how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

     Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results. 


    net start slsvc

    sc qc slsvc

    sc queryex slsvc

    sc qprivs slsvc

    sc qsidtype slsvc

    sc sdshow slsvc


      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, December 9, 2015 8:02 AM
  • I have no Access to start button .Can't active Software Licensing Service through safemode. I used  Adware cleaner could this had caused the problem.
    Wednesday, December 9, 2015 9:05 PM

  • Adware Cleaner is unlikely to have caused this - you should still be able to access Safe Mode without problems?

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, December 10, 2015 8:56 AM
  • Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start slsvc
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>sc qc slsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Software Licensing
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>sc queryex slsvc

    SERVICE_NAME: slsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 1312
            FLAGS              :

    C:\Windows\system32>sc qprivs slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Windows\system32>sc qsidtype slsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: slsvc

    C:\Windows\system32>sc sdshow slsvc



    Got it working but windows is still asking for activation                                                                                                                                                                                                                                                                             

    Thursday, December 10, 2015 9:05 AM
  • OK - post a new MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, December 11, 2015 4:37 PM