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Create Survey for Customers RRS feed

  • Question

  • Hi,

     

    Is there any way to create survey through Dynamics CRM?


    _______________________________ RC
    Thursday, January 6, 2011 12:25 PM

Answers

  • Yes, but it's pretty complicated. You need to design the survey, email the link to customers, build the website where customers will complete their survey, then capture their answers in CRM. If you need multiple surveys, then you'll need to build a survey design tool instead of just building a survey.

    Or you could buy an add-on like Power Survey: http://www.powerobjects.com/powersurvey.aspx

    Regards, Neil


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    • Marked as answer by RicardoCaldas Thursday, January 6, 2011 3:14 PM
    Thursday, January 6, 2011 12:42 PM
    Moderator