Entire Thread Marked Abusive due a Spam Filter Mistake on One Post
Question
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The spam filter marked a simple answer abusive, therefore the entire thread is marked abusive:
Kalman Toth Database & OLAP Architect sqlusa.com
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012
- Edited by Kalman Toth Friday, June 21, 2013 2:19 PM
All replies
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Kalman, this is by design for moderators and owners of the forum. You will also notice that when you are in the forum view the thread icon has the same symbol. The purpose of this to stand out so much is for moderators and owners to know that an action is needed in this thread. If there was a false positive please remove the flag, if this was truly spam please take the appropriate action. This will help us make sure threads are in the correct state.
Forums Program Manager
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Bryant, below is another case, an answered question post marked abusive by a forum member.
Not sure what is the corrective action by moderators. The only way to remove the abusive on the thread header is to revert the abusive post to non-abusive.
What should a moderator do in this particular case? Thanks.
Kalman Toth Database & OLAP Architect sqlusa.com
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012
- Edited by Kalman Toth Sunday, June 23, 2013 3:55 PM Addition
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@Bonnie,
I see an abusive post with the hard-to-catch flame:
@Richard,
What are non-employee moderators supposed to do with abusive posts?
Kalman Toth Database & OLAP Architect sqlusa.com
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012- Edited by Kalman Toth Sunday, June 23, 2013 9:03 PM Spelling
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We have logged several tasks to continue to help facilitate the moderation of these abusive threads. One of which is to have the red background in the message post and not just the overall thread. I agree that the discoverability of the abusive message in a long reply is very challenging. This is actually a current bug. A few things based on the replies:
- You should only be seeing the flame if you are a moderator/owner for the forum the thread belongs
- You will be able to filter these threads if you are in the scope of the forum you moderate/own
If either of these are not working please let me know and I will log this as a bug as well. Moderating flagged threads can be difficult when a judgment call is needed. There are always the obvious spam posts and the false positives which have a clear action, but the ones that are not as clear are challenging. @Bonnie, I think you have the correct approach. If a user is misusing the forums, and it appears that it is unintentional, it is better to educate than to just remove the thread. If this continues to happen than the appropriate action will obviously be different.
Forums Program Manager
- Edited by Bryant Hawthorne - MSFTMicrosoft employee Sunday, June 23, 2013 10:27 PM spacing
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I see an abusive post with the hard-to-catch flame:
I had seen the Grey Flame Abusive post as well on one of the Server Forums !
I think, it's not a bug, perhaps it's by design.
Abusive Grey flame icon appears on the thread if it has a proposed answer as well a post marked as abusive.
What are non-employee moderators supposed to do with abusive posts?
I usually delete the abusive posts based on the context/scenario and the degree of offensiveness. If thread is already answered but still trolling continues, I would delete offensive posts and lock the thread to end the game itself :-)
Regards, Santosh
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