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Computer failed validation

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I am having the same problem. I purchased office 2007. I keeping getting "This computer has failed validation." (0x80180101) each time I try to down load a template from word 2007.

When I go through Ms web site Template download there is no validation problem and I can download.

Can you help rectify this problem?

Thanks

P.S. I spent two hours just to get to this point.

Tuesday, February 26, 2008 7:19 AM

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Hello Marc,

If you are passing validation from the website but the Office Suite is saying it is invalid, it sounds like an issue with the software and not the validation process. I would highly suggest reposting your question in the Office newsgroups here: http://www.microsoft.com/office/community/en-us/default.mspx?d=1 or http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&lang=en&cr=US.

Thank you,

Matt Prall, MS
OGA Forum Manager

Wednesday, February 27, 2008 6:31 PM