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Windows XP Media Player 11-- Invalid Windows RRS feed

  • Question

  • Windows XP Pro loaded on my computer is invalid-- which I'm all too painfully aware of. My income-- disabled and only $876 a month, $650 for rent-- does not allow me to buy a "key." Food is trouble enough. Yet, this morning, MS downloaded Media Player 11 on my computer, destroying Media Player 10 in the process. Shouldn't they have mentioned that it can be ONLY used on a VALID Windows installation before I clicked the button? All it said was "update available!" My computer is my lifeline, my entertainment and communication--- it was contributed to an agency for the disabled by a recycler.  How about this: Is there any way I can download Media Player 10, and get rid of the 11?? It used to be that big companies like MS didn't mind giving a break to us Po' folks!
    Monday, March 12, 2007 3:23 PM

Answers

  • Hello Furrythingwithtail,

      I beleive that you can uninstall Media Player 11 by going to Start>Control Panel>Add/Remove Programs and selecting  the Windows Media Player 11 and clicking the "remove" button.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------  

    Tuesday, March 13, 2007 12:13 AM
  • Henri,

     

    Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  The following URL:  http://support.microsoft.com/common/international.aspx will help make sure you receive the appropriate support information for your location by selecting your region from the drop down list provided and then clicking the arrow button. Have a great day and thank you for visiting the OGA Forum.

     

     

    Stephen Holm, MS

    Thursday, November 1, 2007 12:01 AM

All replies

  • Hello Furrythingwithtail,

      I beleive that you can uninstall Media Player 11 by going to Start>Control Panel>Add/Remove Programs and selecting  the Windows Media Player 11 and clicking the "remove" button.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------  

    Tuesday, March 13, 2007 12:13 AM
  • Furrythingwithtail,

    Why not contact the agency that provided the computer to see if they can provide you with genuine Windows?

    Tuesday, March 13, 2007 3:25 AM
  • Thanks Dan,

    However that is one of the first things that I tried. They provide computers only, make sure they are running, and then give them to clients on a waiting list (I waited 6 mos.). They do check to make sure there is no personal data or porn on the HD, but are "not responsible" for programs because all the computers come from different sources, mostly businesses and offices that regularly replace their hardware. Evidence that I have XP Pro, not Home or Media Center edition.  I contacted MS and was told I could get a free XP license, if I could turn in the original disc. --of course that is impossible, the only disc that I was given was for Ubuntu Linux, which the agency told me I could run if I didn't like Windows (they seem to have an anti-Microsoft political agenda)!

     

    BTW, when I uninstalled Media Player 11, it automatically brought back 10!! Miracle of miracles.

    Tuesday, March 13, 2007 4:44 AM
  • Furrythingwithtail,

    Let's see what we are dealing with:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    I think they provided the Linux CD because based on experience they probably know that sooner or later many of the computers they give away will come up with nongenuine installations of Windows.

    Tuesday, March 13, 2007 4:11 PM
  • I ran the diagnostic utility. Here is result:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-6WQ4C-KY834-QWK7T
    Windows Product Key Hash: g2AcES4W4LDIXqDLndJhaHHfqtw=
    Windows Product ID: 55274-641-7988827-23154
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: fb278826-6420-4023-8869-bf26613f6515
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>fb278826-6420-4023-8869-bf26613f6515</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-QWK7T</PKey><PID>55274-641-7988827-23154</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-1957994488-1343024091</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>XPST600</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>4S4EB2X0.10A.0026.P08</Version><SMBIOSVersion major="2" minor="1"/><Date>19991105000000.000000+000</Date></BIOS><HWID>B0E33F4701840057</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    As you can see "Invalid Product Key." I was self-joking that I use a lot of Invalid Products, including a walker and/or wheelchair, that don't require Keys!  --Anyway, I checked the Windows ID (right clicking My Computer properties) and it doesn't say "OEM" or any manufacturer. It does show my first name, which I don't recall entering, and a twenty-digit divided number; also says Windows XP Professional, 2002. Any help there?

    Tuesday, March 13, 2007 6:39 PM
  • Furrythingwithtail,

    The mgadiag report is showing that your computer indeed does have an invalid installation of XP Pro.

    It is also showing that the computer is a Dell XPS600.  That's a great bit of info because it's a virtual certainty that it came from Dell with a valid installation of XP.  Can you verify that by looking for the Certificate of Authenticity?  It is a sticker affixed to the computer case.  It will have the edition of XP that was installed on the computer when it came from Dell, and a valid Product Key.

    Please click on this link http://www.microsoft.com/resources/howtotell/en/coa.mspx to see examples of what to look for.  Click on the link to see previous versions because your computer is a few years old.

    If the COA is for XP Pro you might be able to use the Key Updater Utiltiy to genuine-ize your XP installation.  If it's for XP Home, you'll have to order a Operating System Reinstallation CD from Dell and do a clean installation, but the good news is that they cost only about $15.

    Wednesday, March 14, 2007 1:08 AM
  • quero wmp 11 no meu pc
    Wednesday, March 14, 2007 2:03 AM
  • Sorry...

     

    I checked all over the case, even inside (after shutting down of course!), and no COA. I also noticed two things... the HD isn't original Dell, it's an 80-GB unit, original would have been 20 or so. Also, on front panel is a tiny sticker that says, "Designed for Windows NT or Windows 98." So my guess is that  this computer is on at least its third life, with the second owner adding upgrades and XP Pro. Which seems to leave me S**t Out Of Luck. At least they managed to update it to SP-2.  Odd thing is, I have the automatic updater turned on, and I do get routine updates-- just major things like Media Player 11 and Explorer 7 hit a snag. I wish I could afford a real computer... thought I had one! I'm trying to save $$ to get a printer so I can make hard copies of my writings. Arf.

    Wednesday, March 14, 2007 3:54 AM
  • Furrythingwithtail,

    If it has label on it for W98 or NT, yeah it's older than I thought, and with no COA there's no chance of a low-cost fix to get you XP.

    Wednesday, March 14, 2007 4:46 AM
  • Well Dan,

    I was sincerely hoping...!! Buying a Windows XP Key could cost me more than I planned to pay for a printer. Must be some sort of program out there that donates software like XP... after all, I found a donated computer!! See my original post for why I cannot afford it. Thanks!

    Wednesday, March 14, 2007 4:51 AM
  • Furrythingwithtail,

    I hear a lot of positive comments about Ubuntu Linux, which is the free OS that was provided to you on CD.  Why not give it a try?  Instaling Ubuntu would certainly solve your nongenuine Windows issue.

    Wednesday, March 14, 2007 3:19 PM
  • not working midiaplay
    Thursday, March 15, 2007 1:52 AM
  • midiaplay invalid windows righ now
    Thursday, March 15, 2007 1:55 AM
  • I am done here I think... can somebody please tell me what the heck wmp11 and mediaplay are saying??? --then I'm done with this thread.
    Thursday, March 15, 2007 3:12 AM
  • ya i know dude......but ive tried it twice it wont work........

    plz help me

    Tuesday, April 3, 2007 1:48 PM
  • cmon anybody tell me how do get rid of this windoes media player 11.....i miss ma version.....heeeeeeeeelp....how was i suppose to know it would be stuck wid me forever
    Tuesday, April 3, 2007 1:55 PM
  • Simple... the way I finally solved it.  I simply opened control panel, got into add/remove programs, and clicked "Remove" on the Media Player 11 application. When you do that, amazingly enough, it not only uninstalls MP-11, but brings back Media Player 10 (or whatever version you had), with all your old settings, skins, etc.!! I was afraid I'd lose all my music and so on, but no. Try it.
    Tuesday, April 3, 2007 5:18 PM
  • hello

    NO SIRVE MI WINDOWS MEDIA PLAYER TU ME PUEDES AYUDAR

     

    Wednesday, October 31, 2007 11:54 PM
  • Henri,

     

    Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  The following URL:  http://support.microsoft.com/common/international.aspx will help make sure you receive the appropriate support information for your location by selecting your region from the drop down list provided and then clicking the arrow button. Have a great day and thank you for visiting the OGA Forum.

     

     

    Stephen Holm, MS

    Thursday, November 1, 2007 12:01 AM