How do I remove trojan:win32/meredrop from my computer? RRS feed

  • Question

  • I ran LiveOneCare scan and it comes up with trojan:win32/meredrop, but it failed to quarantine it. How do I get rid of this trojan virus from my computer? Help!
    Tuesday, August 19, 2008 3:46 PM


All replies

  • See this post for information about Quarantine Failed - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1548384&SiteID=2



    Tuesday, August 19, 2008 3:54 PM
  • Hey TuyetPhuong


     To know more about why it failed to qurantine can you send me the detailed logs. Instructions are below hwo to send the logs



    1. c:\ProgramData\Microsoft\OneCare Protection\Support\MPLOG*(some file which starts with MPLOG)



    2.      c:\Documents and Settings\All Users\Application Data\Microsoft\OneCare Protection\Support\MPLOG*(some file which starts with MPLOG) (This is if you have win xp)


    Note : These are hidden so you have to make sure that you enable show hidden files and folders


    Let me know if you face any problem in the above steps


    You can email  me the logs at




    Monty Jain[MSFT]

    Wednesday, August 20, 2008 11:38 PM