Hello,
I got a problem in import some appointments. I got the error - "A duplicate reference was found" in the Regarding Column. I checked if the Account in this column is duplicated.. It is not. I copy the name of the account again ( I thought
that I did a mistake in the name ), but it was correct. So my problem is why is this error still shown?
I want to explain the environment :
1. I got a real database with crm on one machine.
2. On the same machine I got a VM with a test database and crm.
3. The data in the 2 databases is identical, also the customizations in them. The only difference is that the one is *.*.*.10 and the other is *.*.*.9.
4. I import one file in the test and in the real crm. The file imports fine in the real, but in the test crm I got the "A duplicate lookup reference was found". The accounts are not duplicated, I double checked the whole database.
Is there a problem with the import in VM for example? I am out of ideas... Could anyone help me, please!
Thank you in advance.
