none
"error code: 0x80070002" a problem prevents windows from checking the license RRS feed

  • Question

  •  

    HI:

    I ran SFC /SCANNOW on my wifes computer. It asked for the XP install disk which came from a long gone dealer and was corrupted. I used my install disk thinking it would only use the required files,dumb. Upon reboot I got ec: 0x8007000 “a error is preventing windows from accurately checking the license for this computer”. I was locked out.

    I can only use safe mode without network services. The following is the report from MGADIAG.


    Diagnostic Report (1.9.0006.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3CQ43-VBXCP-BT8P8

    Windows Product Key Hash: SGsXN4NNm/c6+5ub0RChd/4fz/o=

    Windows Product ID: 55274-640-0320556-23769

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {979B45A8-58DC-44E7-B7BB-3A79FF13FD43}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.8.31.9

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Resolution Status: N/A


    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A


    WGA Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.8.31.9

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: Microsoft

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Opera 9.2\Opera.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{979B45A8-58DC-44E7-B7BB-3A79FF13FD43}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BT8P8</PKey><PID>55274-640-0320556-23769</PID><PIDType>1</PIDType><SID>S-1-5-21-1202660629-746137067-842925246</SID><SYSTEM/><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="1"/><Date>20000811000000.000000+000</Date></BIOS><HWID>E003303F69851E69</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>


    Licensing Data-->

    N/A


    HWID Data-->

    N/A


    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 1144E:Action S.A

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005


    OEM Activation 2.0 Data-->

    N/A



    How best to resolve this problem asap.

    Thanks

    Herb R

    Monday, March 2, 2009 9:45 PM

Answers

  • Hello Herb,


    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. Right now, your computer has a Volume License (VL) edition of Windows XP Professional identified.

    As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.  Unfortunately the business where you purchase XP Professional from is not longer. I would encourage you to visit http://www.microsoft.com/piracy and file a piracy report. Also please visit http://www.howtotell.com and compare your media against the genuine and non-genuine copies found on this Microsoft site. You have a couple options first you should have been presented with "Get Genuine" when you validated Windows. You can purchase Windows XP for 1/2 the original price or maybe purchase an OEM System builder version of Vista. Unfortunately XP is no long for sale unless a store has some still on their shelf.



    Take care,


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 11:16 PM
    Wednesday, March 4, 2009 11:15 PM