Dynamics CRM 2011 Outlook Plugin Rollup 15 failed to install RRS feed

  • Question

  • We have an organization of about 100 Dynamics CRM 2011 on-premise users. Currently we are all on the Roll-up 14 Outlook Client. For all of our users, somehow the update to roll-up 15 failed (through Windows Update).

    We are using Outlook 2010 on Office Professional Plus 2010 running on Windows 7 Professional 64 bit.  Please find attached the screenshot of the error after it failed the update:

    The error explanation is as follows:

    Could it be we have malware on all of our machines? I find that unlikely. Anybody here experienced something similar with Roll-up 15?

    Many thanks,


    Monday, November 18, 2013 10:53 PM

All replies

  • Was there any solution to this?  We are also getting this error.
    Tuesday, November 26, 2013 5:22 PM
  • No luck yet unfortunately.
    Wednesday, December 4, 2013 2:01 AM