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Office XP and 2007 on the same computer RRS feed

  • Question

  •  Hello,
     
    I am running both Office 2003 and Office 2007 on the same computer. I tried to download an Office 2007 template (which required product validation) and it fails, claiming that "Microsoft Office XP Standard for Students and Teachers: Product Not Activated[0x80180101]"

    However, Office XP IS valid AND activated. If I try ot activate Office XP from within one of the applications, I get back a dialog box which reads, "This product has already been activated." Which it has. I have been using this copy of Office XP for years now without issue.

    I have Word, Excel, PowerPoint and Outlook XP. I have a genuine product key for these products, and as mentioned earlier they are all activated.

    I have Access, Groove, InfoPath and Visio 2007. They too are genuine and have also been activated! Again, if I try to active those products, I get a message back which reads "This product has already been activated".

    Here is the output of the Genuine Advtange Diagnostic Tool

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {3764FB50-0179-4493-9B7A-162B43B8E9B2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Outlook 2002 - 100 Genuine
    Microsoft Office XP Standard for Students and Teachers - 101 Not Activated
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Access 2007 - 100 Genuine
    Microsoft Office InfoPath 2007 - 100 Genuine
    Microsoft Office Groove 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-226-80004005_025D1FF3-171-1_3E121E02-115-80004005_3E121E02-400-80004005_3E121E02-467-80004005_3E121E02-327-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox 3 Beta 3\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3764FB50-0179-4493-9B7A-162B43B8E9B2}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-823518204-2111687655-682003330</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 4600C              </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20040826000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>3E4334E701848E73</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Outlook 2002</Name><Ver>10</Ver><Val>9CF5E85BB9ACDFA</Val><Hash>1Ggu41R2+mA+9tA2HepOcmjwtV0=</Hash><Pid>54193-OEM-1650002-00509</Pid><PidType>16</PidType></Product><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>72D22ED5C7579C</Val><Hash>HA3ADJHGNK6vZnLwWZjr1BDRO5M=</Hash><Pid>55866-719-5637266-17764</Pid><PidType>1</PidType></Product><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>802045FF093A5F6</Val><Hash>eQBsyUCrYwtfm+ZSRHnL5LJG02s=</Hash><Pid>72079-763-0509932-55575</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0015-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2007</Name><Ver>12</Ver><Val>242F71F75F59F0E</Val><Hash>2JUhP7h4egv2oYHd0fdxj2XdpmM=</Hash><Pid>89384-903-3149756-63460</Pid><PidType>1</PidType></Product><Product GUID="{90120000-0044-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office InfoPath 2007</Name><Ver>12</Ver><Val>88D7CFFB2F08F0E</Val><Hash>AxLfx1C02sJWSY2ydsm1yDfYPeA=</Hash><Pid>89387-903-3151263-63835</Pid><PidType>1</PidType></Product><Product GUID="{90120000-00BA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Groove 2007</Name><Ver>12</Ver><Val>76C6F10E177CF0E</Val><Hash>XZ9pF0FcI2raudGs78Hyp76ygoA=</Hash><Pid>89389-903-2916863-63470</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>5C34A696142D70E</Val><Hash>eN+L+6ySqD8v82VM+YwE4vkpEU0=</Hash><Pid>84890-903-2885991-63839</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="101"/><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B1FE:Dell Inc|1B1FE:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A



    Saturday, December 6, 2008 10:28 PM

Answers

  • I resolved the problem on my own by following method #2 in http://support.microsoft.com/default.aspx/kb/903275/en-us which basiclaly has you re-activate Office XP. I reactived Office XP and now Office 2007 is no longer whining about Office XP not being genuine. I was able to download and use the Offic 2007 template for Access within minutes.
    • Marked as answer by wwhssid Saturday, December 6, 2008 10:41 PM
    Saturday, December 6, 2008 10:41 PM
  • Wwhssid,

    Thank you for taking the time to come back and post the results of your efforts to resolve the problem.

    Hopefully your post will help someone with a similar problem in the future.

    Thank You for your purchases of genuine Microsoft Office and Windows :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Wednesday, December 31, 2008 7:48 PM
    Sunday, December 7, 2008 3:40 AM

All replies

  • I resolved the problem on my own by following method #2 in http://support.microsoft.com/default.aspx/kb/903275/en-us which basiclaly has you re-activate Office XP. I reactived Office XP and now Office 2007 is no longer whining about Office XP not being genuine. I was able to download and use the Offic 2007 template for Access within minutes.
    • Marked as answer by wwhssid Saturday, December 6, 2008 10:41 PM
    Saturday, December 6, 2008 10:41 PM
  • Wwhssid,

    Thank you for taking the time to come back and post the results of your efforts to resolve the problem.

    Hopefully your post will help someone with a similar problem in the future.

    Thank You for your purchases of genuine Microsoft Office and Windows :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Wednesday, December 31, 2008 7:48 PM
    Sunday, December 7, 2008 3:40 AM