Asked by:
Used to click on my id to sign in, now my id has vanished

General discussion
-
Running windows 7, I used to start ieplorer, go to windows live tab, click on my Id ( there are two on the page one belongs to my grand daughter ) and sign in ( would sometimes be asked for my password, but mainly not ) today there is only one id there, the one for my grand daughter, where has it gone, can I ever sign in to this account again ( not sure of it's details, I know the first seven digits of the password, and can hazard a guess at the user id, maybe:-
brett.powell@live.co.uk or
brett_powell or
the.volunteer or
the_volunteer or
thevolunteer have tried creating another user id ( def brett.powell@live.co.uk, this time ) but would like to acess my old account, it used to work just fine, any ideas?
Brett- Changed type Stephen BootsMVP, Moderator Tuesday, January 26, 2010 1:37 AM off topic
- Moved by Stephen BootsMVP, Moderator Tuesday, January 26, 2010 1:39 AM off topic (From:Windows Live OneCare General)
Monday, January 25, 2010 8:19 PM
All replies
-
It has so why the constant error????????????????????????????????????????
- Merged by Stephen BootsMVP, Moderator Tuesday, January 26, 2010 1:36 AM same
Monday, January 25, 2010 8:23 PM -
not long created a new live id as you would not let me use my old one, now you will not let me into my new account because I am using the wrong password, no I AM NOT I very carefully typed it in when creating the account and wrote it down, it is correct get your act together. I own an ipod and let me tell ypu my next computer is an apple with Mac OS too many years of your dreadful product has finally taken it's toll.
- Merged by Stephen BootsMVP, Moderator Tuesday, January 26, 2010 1:36 AM same
Monday, January 25, 2010 8:45 PM -
You're off topic for this forum, which is dedicated to Windows Live OneCare.
Help and Support for Windows Live Hotmail can be found at http://windowslivehelp.com/Default.aspx
If you have forgotten your password and can't reset it through the usual means, see this page for information on how to get help with it:
https://windowslivehelp.com/solutions/accounts/archive/2008/10/25/i-forgot-my-password.aspx
For LiveID Support -Go to http://support.live.com and sign in with a LiveID
Click on the Windows Live service or product you need help with - Windows LiveID.
If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.
The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”
Click that tiny link and you will get to a page with a link “Contact support”
Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Tuesday, January 26, 2010 1:39 AMModerator