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Used to click on my id to sign in, now my id has vanished RRS feed

  • General discussion

  • Running windows 7, I used to start ieplorer, go to windows live tab, click on my Id ( there are two on the page one belongs to my grand daughter ) and sign in ( would sometimes be asked for my password, but mainly not ) today there is only one id there, the one for my grand daughter, where has it gone, can I ever sign in to this account again ( not sure of it's details, I know the first seven digits of the password, and can hazard a guess at the user id, maybe:-
    brett.powell@live.co.uk or
    brett_powell or
    the.volunteer or
    the_volunteer or
    thevolunteer  have tried creating another user id ( def brett.powell@live.co.uk, this time ) but would like to acess my old account, it used to work just fine, any ideas?

    Brett
    Monday, January 25, 2010 8:19 PM

All replies

  • It has so why the constant error????????????????????????????????????????
    Monday, January 25, 2010 8:23 PM
  • not long created a new live id as you would not let me use my old one, now you will not let me into my new account because I am using the wrong password, no I AM NOT  I very carefully typed it in when creating the account and wrote it down, it is correct get your act together.  I own an ipod and let me tell ypu my next computer is an apple with Mac OS too many years of your dreadful product has finally taken it's toll. 
    Monday, January 25, 2010 8:45 PM
  •  

    You're off topic for this forum, which is dedicated to Windows Live OneCare

    Help and Support for Windows Live Hotmail can be found at http://windowslivehelp.com/Default.aspx


     

    If you have forgotten your password and can't reset it through the usual means, see this page for information on how to get help with it:

    https://windowslivehelp.com/solutions/accounts/archive/2008/10/25/i-forgot-my-password.aspx


    For LiveID Support -

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with - Windows LiveID.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.


     


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, January 26, 2010 1:39 AM
    Moderator