Need to change Windows XP key

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  Annelou,

  Please follow these steps for assistance:

  Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

  Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

  1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

  2.  Does it read "OEM Software" or "OEM Product" in black lettering?

  3.  Or, does it have the computer manufacturer's name in black lettering?

  4.  DO NOT post the Product Key.

  Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

  Wednesday, June 20, 2007 3:30 PM
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  It seems redundant to have to post the below when my question is Whether the Key Update tool actually does what it seems to promise.  (I saw an entry here earlier suggesting that it might not.)  Nevertheless, here it is:

   

  Diagnostic Report (1.5.0723.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Detailed Status: N/A
  Windows Product Key: *****-*****-JCHBQ-TDVJT-V28RD
  Windows Product Key Hash: aPXZ3lANMbpKtX2mWUbUUuwL10w=
  Windows Product ID: 76487-OEM-2211906-00133
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  ID: 81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116
  Is Admin: Yes
  AutoDial: No
  Registry: 0x0
  WGA Version: Registered, 1.7.36.0
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic:
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.7.18.5
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics:

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-V28RD</PKey><PID>76487-OEM-2211906-00133</PID><PIDType>2</PIDType><SID>S-1-5-21-1480008896-1606757442-3250604307</SID><SYSTEM><Manufacturer>American Megatrends Inc         </Manufacturer><Model>255/259 Series                  </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.07WO </Version><SMBIOSVersion major="2" minor="3"/><Date>20050105000000.000000+000</Date><SLPBIOS>SNC302EEH,SNC302EEH,SNC302EEH,SNC302EEH</SLPBIOS></BIOS><HWID>DBAD3C07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Systemax</name><model> </model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>767869505AD1722</Val><Hash>ZOOtc+sUKDOAAJg82O9Zc1DZKqc=</Hash><Pid>73102-OEM-5691322-03029</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

   

   

  Wednesday, June 20, 2007 6:07 PM
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  Also, my COA does not have any identification of the OEM (Systemax). nor does it have any other indication of OEM status.  The only identification on it is Microsoft.

  Wednesday, June 20, 2007 7:45 PM
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  And it is XP Pro, as I said earlier.

  Wednesday, June 20, 2007 7:46 PM
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  Annelou,

   

  Running the utility helped to identify your computer as a Systemax computer.

   

  It is expected that XP installations from larger computer manufacturers will not have an installed Product Key that matches the Product Key on the computer's CoA.  This is because of the special deployment method used by larger manufactrers which allows them to use only one Product Key for each version and edition of XP they make.

   

  Here is the support page at Systemax that explains how to run a System Recovery:  http://www.supportforyourpc.com/tools/get_article.asp?aid=1293

   

  Here is the Systemax contact info in case you lost your Recovery CDs: 

  If you have misplaced your Recovery CD/DVD media please contact customer service at 1-800-262-6622.

   

  As a general rule, the procedure to run the Recovery CDs for most manufacturers does not require you to input the Product Key on your CoA, since the Recovery CD will do an internal check to make sure that it is installed on a computer from that specific manufacturer.

  Wednesday, June 20, 2007 8:39 PM