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Need to change Windows XP key RRS feed

  • Question

  •  

    I need to reinstall my system.  I used the MGA diagnostic tool and discovered that my Windows copy is genuine, but the last 15 characters of the Key do not match my COA.

     

    If I use the Key Update tool to change the key to that on my COA, will I be able to reinstall my copy of Windows XP Pro?

     

    My warrenty with the OEM has expired, and they will not even talk to me unless I give them my credit card for payment.  There is no way I will rely on them.

     

    Thank you

    Wednesday, June 20, 2007 3:19 AM

Answers

  • Annelou,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, June 20, 2007 3:30 PM
  • It seems redundant to have to post the below when my question is Whether the Key Update tool actually does what it seems to promise.  (I saw an entry here earlier suggesting that it might not.)  Nevertheless, here it is:

     

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-JCHBQ-TDVJT-V28RD
    Windows Product Key Hash: aPXZ3lANMbpKtX2mWUbUUuwL10w=
    Windows Product ID: 76487-OEM-2211906-00133
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-V28RD</PKey><PID>76487-OEM-2211906-00133</PID><PIDType>2</PIDType><SID>S-1-5-21-1480008896-1606757442-3250604307</SID><SYSTEM><Manufacturer>American Megatrends Inc         </Manufacturer><Model>255/259 Series                  </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.07WO </Version><SMBIOSVersion major="2" minor="3"/><Date>20050105000000.000000+000</Date><SLPBIOS>SNC302EEH,SNC302EEH,SNC302EEH,SNC302EEH</SLPBIOS></BIOS><HWID>DBAD3C07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Systemax</name><model> </model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>767869505AD1722</Val><Hash>ZOOtc+sUKDOAAJg82O9Zc1DZKqc=</Hash><Pid>73102-OEM-5691322-03029</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Wednesday, June 20, 2007 6:07 PM
  • Also, my COA does not have any identification of the OEM (Systemax). nor does it have any other indication of OEM status.  The only identification on it is Microsoft.
    Wednesday, June 20, 2007 7:45 PM
  • And it is XP Pro, as I said earlier.
    Wednesday, June 20, 2007 7:46 PM
  • Annelou,

     

    Running the utility helped to identify your computer as a Systemax computer.

     

    It is expected that XP installations from larger computer manufacturers will not have an installed Product Key that matches the Product Key on the computer's CoA.  This is because of the special deployment method used by larger manufactrers which allows them to use only one Product Key for each version and edition of XP they make.

     

    Here is the support page at Systemax that explains how to run a System Recovery:  http://www.supportforyourpc.com/tools/get_article.asp?aid=1293

     

    Here is the Systemax contact info in case you lost your Recovery CDs: 

    If you have misplaced your Recovery CD/DVD media please contact customer service at 1-800-262-6622.
     
         

     

    As a general rule, the procedure to run the Recovery CDs for most manufacturers does not require you to input the Product Key on your CoA, since the Recovery CD will do an internal check to make sure that it is installed on a computer from that specific manufacturer.

    Wednesday, June 20, 2007 8:39 PM

All replies

  • Annelou,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, June 20, 2007 3:30 PM
  • It seems redundant to have to post the below when my question is Whether the Key Update tool actually does what it seems to promise.  (I saw an entry here earlier suggesting that it might not.)  Nevertheless, here it is:

     

    Diagnostic Report (1.5.0723.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-JCHBQ-TDVJT-V28RD
    Windows Product Key Hash: aPXZ3lANMbpKtX2mWUbUUuwL10w=
    Windows Product ID: 76487-OEM-2211906-00133
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>81fcfa6c-2e33-4a4d-88b8-7f8e5e1ef116</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-V28RD</PKey><PID>76487-OEM-2211906-00133</PID><PIDType>2</PIDType><SID>S-1-5-21-1480008896-1606757442-3250604307</SID><SYSTEM><Manufacturer>American Megatrends Inc         </Manufacturer><Model>255/259 Series                  </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.07WO </Version><SMBIOSVersion major="2" minor="3"/><Date>20050105000000.000000+000</Date><SLPBIOS>SNC302EEH,SNC302EEH,SNC302EEH,SNC302EEH</SLPBIOS></BIOS><HWID>DBAD3C07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Systemax</name><model> </model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>767869505AD1722</Val><Hash>ZOOtc+sUKDOAAJg82O9Zc1DZKqc=</Hash><Pid>73102-OEM-5691322-03029</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Wednesday, June 20, 2007 6:07 PM
  • Also, my COA does not have any identification of the OEM (Systemax). nor does it have any other indication of OEM status.  The only identification on it is Microsoft.
    Wednesday, June 20, 2007 7:45 PM
  • And it is XP Pro, as I said earlier.
    Wednesday, June 20, 2007 7:46 PM
  • Annelou,

     

    Running the utility helped to identify your computer as a Systemax computer.

     

    It is expected that XP installations from larger computer manufacturers will not have an installed Product Key that matches the Product Key on the computer's CoA.  This is because of the special deployment method used by larger manufactrers which allows them to use only one Product Key for each version and edition of XP they make.

     

    Here is the support page at Systemax that explains how to run a System Recovery:  http://www.supportforyourpc.com/tools/get_article.asp?aid=1293

     

    Here is the Systemax contact info in case you lost your Recovery CDs: 

    If you have misplaced your Recovery CD/DVD media please contact customer service at 1-800-262-6622.
     
         

     

    As a general rule, the procedure to run the Recovery CDs for most manufacturers does not require you to input the Product Key on your CoA, since the Recovery CD will do an internal check to make sure that it is installed on a computer from that specific manufacturer.

    Wednesday, June 20, 2007 8:39 PM