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    Using my pc today, suddenly got a pop up saying that my copy of Windows 7 is not genuine and the key is incorrect, re-enterd my product key but it is still saying the same thing and that my key has now been blocked. I have had Windows 7 Ultimate installed and activated for a couple of months now so I don't understand why this message has suddenly appeared, it was a boxed retail copy.

    Here's the diag report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-TDGCV-F38V4-67373
    Windows Product Key Hash: jtrwND7oo+4FNGzgRSO0//N6B0A=
    Windows Product ID: 00426-067-8407522-86264
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {3AFF6FFC-A444-4019-8B23-95E6F76DC61F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: N/A, hr = 0x80096010
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3AFF6FFC-A444-4019-8B23-95E6F76DC61F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-67373</PKey><PID>00426-067-8407522-86264</PID><PIDType>5</PIDType><SID>S-1-5-21-4091946128-3583244720-2753416045</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1104   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100312000000.000000+000</Date></BIOS><HWID>B6B93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>68330E62A2BFEC0</Val><Hash>9tIZJolzcyRNxDGXgSoL0FJAfik=</Hash><Pid>89409-864-8106123-65304</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-840752-00-2057-7600.0000-3632010
    Installation ID: 011302453014414864038620999231706156475681730871699972
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 67373
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 29/12/2010 16:16:00

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:29:2010 15:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEA6GG+SHLNEDO8IByItvIk5lTyHCuqZGI93v2Rh44u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            031210        APIC1528
      FACP            031210        FACP1528
      HPET            031210        OEMHPET
      MCFG            031210        OEMMCFG
      OEMB            031210        OEMB1528
      SSDT            A M I         POWERNOW


    Wednesday, December 29, 2010 4:47 PM

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    Hello Lost Jonny,

    Here is the relevant part of your mgadiag report:

    Windows Product ID: 00426-067-8407522-86264

    This sticky post by Carl explains your situation:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    <outdated info removed>

    • Marked as answer by Darin Smith MS Wednesday, December 29, 2010 9:01 PM
    • Edited by Dan at IT Associates Thursday, December 30, 2010 4:21 AM removed link to outdated sticky post
    Wednesday, December 29, 2010 5:12 PM
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    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, December 29, 2010 9:01 PM
    Wednesday, December 29, 2010 9:00 PM
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    "Lost Jonny" wrote in message news:10324872-4d1f-419c-9dc2-635fe08b4979...

    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS

    Hi there, thanks for the reply, I just realised I was looking at the wrong number on the CoA, There is a 14 digit  code that ends with - MSIN, is this the correct code ? Not sure what you mean by MSDN ?

      Thanks for your time.


    NO - that is not the correct code. THERE IS NO CORRECT CODE FOR YOUR PURCHASE.
    You have bought a counterfeit copy of Windows 7 from a known source of counterfeits (we've seen them before here).
    Please read the Stickies that an pointed you at for further information.
    You need to claim a refund from the vendor (NOT A REPLACEMENT - which will go the same way as your original purchase)
    If you're lucky, you'll get your money back.
    Whatever happens, you need to purchase a legal license from a reputable vendor.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Lost Jonny Wednesday, December 29, 2010 11:32 PM
    Wednesday, December 29, 2010 11:12 PM
    Moderator

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  • Question
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    Hello Lost Jonny,

    Here is the relevant part of your mgadiag report:

    Windows Product ID: 00426-067-8407522-86264

    This sticky post by Carl explains your situation:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    <outdated info removed>

    • Marked as answer by Darin Smith MS Wednesday, December 29, 2010 9:01 PM
    • Edited by Dan at IT Associates Thursday, December 30, 2010 4:21 AM removed link to outdated sticky post
    Wednesday, December 29, 2010 5:12 PM
  • Question
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    Hello Lost Jonny,

    Here is the relevant part of your mgadiag report:

    Windows Product ID: 00426-067 -8407522-86264

    This sticky post by Carl explains your situation:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    This sticky post explains what you can do about it:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/4b6f01a4-4475-4e3b-a4e4-6ec921b785b8

    Ok thanks for the quick reply, I didn't buy my windows 7 from ebay I purchased it from play.com back in july (a reseller) so there is no way I will be able to get my money back now. I have just downloaded the witness statement form from the link you provided and it asks for a 14 digit number located on the CoA label on the box but mine only has a 13 digit number ?? I have also just noticed that my copy has 'Made in USA' on the CoA label but it was advertised as being a 'UK retail copy' could this be causing problems do you think ? Thanks again for your time.
    Wednesday, December 29, 2010 5:45 PM
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    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, December 29, 2010 9:01 PM
    Wednesday, December 29, 2010 9:00 PM
  • Question
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    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS

    Hi there, thanks for the reply, I just realised I was looking at the wrong number on the CoA, There is a 14 digit  code that ends with - MSIN, is this the correct code ? Not sure what you mean by MSDN ?

      Thanks for your time.

    Wednesday, December 29, 2010 9:30 PM
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    "Lost Jonny" wrote in message news:10324872-4d1f-419c-9dc2-635fe08b4979...

    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS

    Hi there, thanks for the reply, I just realised I was looking at the wrong number on the CoA, There is a 14 digit  code that ends with - MSIN, is this the correct code ? Not sure what you mean by MSDN ?

      Thanks for your time.


    NO - that is not the correct code. THERE IS NO CORRECT CODE FOR YOUR PURCHASE.
    You have bought a counterfeit copy of Windows 7 from a known source of counterfeits (we've seen them before here).
    Please read the Stickies that an pointed you at for further information.
    You need to claim a refund from the vendor (NOT A REPLACEMENT - which will go the same way as your original purchase)
    If you're lucky, you'll get your money back.
    Whatever happens, you need to purchase a legal license from a reputable vendor.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Lost Jonny Wednesday, December 29, 2010 11:32 PM
    Wednesday, December 29, 2010 11:12 PM
    Moderator
  • Question
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    "Lost Jonny" wrote in message news:10324872-4d1f-419c-9dc2-635fe08b4979 ...

    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS

    Hi there, thanks for the reply, I just realised I was looking at the wrong number on the CoA, There is a 14 digit  code that ends with - MSIN, is this the correct code ? Not sure what you mean by MSDN ?

      Thanks for your time.


    NO - that is not the correct code. THERE IS NO CORRECT CODE FOR YOUR PURCHASE.
    You have bought a counterfeit copy of Windows 7 from a known source of counterfeits (we've seen them before here).
    Please read the Stickies that an pointed you at for further information.
    You need to claim a refund from the vendor (NOT A REPLACEMENT - which will go the same way as your original purchase)
    If you're lucky, you'll get your money back.
    Whatever happens, you need to purchase a legal license from a reputable vendor.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Right ok thanks, I'll send the disc to the product ID team, unlikely that I'll be able to get a refund from play.com now as it's been 5 1/5 months since I bought it, off to pc world tomorrow then to buy another copy. thanks for your time.
    Wednesday, December 29, 2010 11:32 PM
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    "Lost Jonny" wrote in message news:60d3c2d7-b373-49ef-9715-6c05ff0b9aee...
    "Lost Jonny" wrote in message news:10324872-4d1f-419c-9dc2-635fe08b4979 ...

    Hi Lost Jonny,

     

      MSDN versions of Windows don't come in a box and do not come with a CoA (MSDN Keys are downloaded from the subscriber's MSDN download site account or are included with his/her other MSDN disks that are sent on a monthly basis). So your Box and CoA must be forged and it does not surprise me that the they don't have the proper information printed on them.

     Just provide the information as best as you can and if a 'comments' or 'additional information' section is provided on the document, use it to explain why you were unable to provide the full information that was requested.

     

    Hope that helps,

    Darin MS

    Hi there, thanks for the reply, I just realised I was looking at the wrong number on the CoA, There is a 14 digit  code that ends with - MSIN, is this the correct code ? Not sure what you mean by MSDN ?

      Thanks for your time.


    NO - that is not the correct code. THERE IS NO CORRECT CODE FOR YOUR PURCHASE.
    You have bought a counterfeit copy of Windows 7 from a known source of counterfeits (we've seen them before here).
    Please read the Stickies that an pointed you at for further information.
    You need to claim a refund from the vendor (NOT A REPLACEMENT - which will go the same way as your original purchase)
    If you're lucky, you'll get your money back.
    Whatever happens, you need to purchase a legal license from a reputable vendor.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Right ok thanks, I'll send the disc to the product ID team, unlikely that I'll be able to get a refund from play.com now as it's been 5 1/5 months since I bought it, off to pc world tomorrow then to buy another copy. thanks for your time.

    It is worth calling them - IIRC they are one of the (very) few who do actually do a refund. Make sure that you point them at this thread, if asked for proof of a problem - your proof of purchase is up to you.
     
     
     
    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 30, 2010 12:39 AM
    Moderator
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    I have had the same problem.  Message in bottom right of screen has dissapeared now, but I am unable to validate my copy of Windows, unable to recieve downloads or start print spooler or software protection services.  I purchased the PC from MESh computers so Windows is genuine.  Their support is lousy though, they have suggested restoring the PC to factory defaults so I will lose all my data!

    Diag delow:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070003
    Windows Product Key: *****-*****-P6GY4-HT98J-DX3H8
    Windows Product Key Hash: u7G2ondD5iSxIpcF4LuOIC6RBlk=
    Windows Product ID: 00359-OEM-8802021-18785
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {4DAF0093-F602-471C-9AF4-1CE1BC2495BA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4DAF0093-F602-471C-9AF4-1CE1BC2495BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DX3H8</PKey><PID>00359-OEM-8802021-18785</PID><PIDType>3</PIDType><SID>S-1-5-21-1156522944-214109115-2476473259</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091125000000.000000+000</Date></BIOS><HWID>63BA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070003' to display the error text.
    Error: 0x80070003

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:14:2010 14:00
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAIABgABAAEAAQACAAAAAQABAAEAln0itrlCCFAQMwaeRpDEtVwaVPIETAx0je9iPc7umsmOLg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            112509        APIC1544
      FACP            112509        FACP1544
      HPET            112509        OEMHPET
      MCFG            112509        OEMMCFG
      OEMB            112509        OEMB1544
      SSDT            A M I         POWERNOW


     

    Thursday, December 30, 2010 5:58 PM
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    "Monrokelly" wrote in message news:5d134cd7-3f06-4c3d-b2b3-5d5cedbde7b3...

    I have had the same problem.  Message in bottom right of screen has dissapeared now, but I am unable to validate my copy of Windows, unable to recieve downloads or start print spooler or software protection services.  I purchased the PC from MESh computers so Windows is genuine.  Their support is lousy though, they have suggested restoring the PC to factory defaults so I will lose all my data!

    Diag delow:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070003
    Windows Product Key: *****-*****-P6GY4-HT98J-DX3H8
    Windows Product Key Hash: u7G2ondD5iSxIpcF4LuOIC6RBlk=
    Windows Product ID: 00359-OEM-8802021-18785
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     


    Your problem is NOT the same - please repost your report in a NEW thread of your own.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 30, 2010 6:32 PM
    Moderator