locked
Message that my version of Office is Not Genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
    Windows Product ID: 00359-OEM-8992687-00118
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AE0A565F-1150-43EB-9E09-283DEC60C64C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Basic Edition 2003 - 101 Not Activated
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_3E121E02-154-80070002_E5ECEA81-80-80070002_B4D0AA8B-967-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE0A565F-1150-43EB-9E09-283DEC60C64C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-2526381688-3533908556-1444297388</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CM1730/CM1830</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0309   </Version><SMBIOSVersion major="2" minor="5"/><Date>20110308000000.000000+000</Date></BIOS><HWID>F1B93107018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>A7335ECBE677F26</Val><Hash>uGdWYYW08zrbyMOx0BKk3kIyrbU=</Hash><Pid>73102-OEM-5691511-70169</Pid><PidType>6</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>68347E87761CF14</Val><Hash>CROQq2+9qORx1LAODLWc5qiDbzY=</Hash><Pid>81610-906-1633294-62966</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4CA755EEB334F3C</Val><Hash>Qv61SJGN4IKHNzkqBy6FWMQ4hRk=</Hash><Pid>81602-926-8566021-68545</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800118-02-1033-7600.0000-2172009
    Installation ID: 005946557654750660915826614480730214401410637250457616
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DVQJG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 11/16/2011 11:36:20 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:30:2011 16:54
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GH4sErwEDNU8uJrOJjyizw96kXO7njuGHk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   030811  APIC1427
      FACP   030811  FACP1427
      SRAT   AMD     FAM_F_10
      HPET   030811  OEMHPET
      MCFG   030811  OEMMCFG
      OEMB   030811  OEMB1427
      SSDT   A M I   POWERNOW

     


    Wednesday, November 16, 2011 4:39 PM

Answers

  • OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated.  Your copy has lost track of the table.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    The manufacturer has provided a back up product key for when this fails.  Find the COA sticker affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and hit Enter.  Follow the instructions.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, November 16, 2011 9:03 PM
    Wednesday, November 16, 2011 7:26 PM
    Answerer

All replies

  • OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated.  Your copy has lost track of the table.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    The manufacturer has provided a back up product key for when this fails.  Find the COA sticker affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and hit Enter.  Follow the instructions.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, November 16, 2011 9:03 PM
    Wednesday, November 16, 2011 7:26 PM
    Answerer
  • "T-88" wrote in message news:72d7202d-d0c8-45bd-bb95-71ec641a78ef...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
    Windows Product ID: 00359-OEM-8992687-00118
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Basic Edition 2003 - 101 Not Activated
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine

     

     


     
     
    Colin has dealt with your problem with Windows – the problem with Office is that you have two versions installed,and one of them is unactivated.
    You should uninstall Office 2003 and leave Office 2007 and Outlook alone.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 17, 2011 7:46 AM
    Moderator