Customizations - Triggers or Through SDK RRS feed

  • Question

  • Hi all,

    We need to carry out some customizations to perform costings as regards to Opportunities and Opportunity Products. We have also created a new entity to containing Product Categories on which costings will too be performed. Has anyone ever done something like this which any calculations?? Should we use sdk, database triggers or what? 

    We have already tried using database triggers but it is messing all up. Changing one thing effects other things and when changing them again effecting some other thing which previously was working. What should we do?

    Please help me

    Monday, February 1, 2010 9:00 AM


  • Hi Danpri,

    Directly modifying the database such as writing triggers is unsupported.  I highly recommend not doing this.  You could have mess up the crm database integrity doing this.

    The supported method is via the SDK.  With the SDK you can write plug-ins that trigger based on certain messages. Just about anything that you would normally do with a sql trigger you can do with a SDK, but need to access crm using the web services.
    Alex Fagundes - www.PowerObjects.com
    Monday, February 1, 2010 2:31 PM