Activate my Subscription RRS feed

  • Question

  • I have tried to Activate my Subscription on the following page https://msdn.microsoft.com/en-us/subscriptions/add/default.aspx

    And it gaive me this error:

    Activate my Subscription


    Unrecognized Subscription Data

    The data that you have provided could not be located in our system.

    You can try to:
    • Reenter the data, making sure that all information provided is typed accurately.
    • Check to see if this subscription is already in the subscription list on the Subscription Management page.
    • Contact Support

    Reference Id: 6B84A9B4

    This error has been logged with the reference number noted above. Please use this reference number if you contact support.

    I have entered the information that I have recieved drom MSDN E-mails,but I notice one the thing, that is the Subscriptions Benefit Access Number is diffrent between each new e-mail I recieved from MSDN.

    So whic is the one I should use???


    Wednesday, July 15, 2009 8:02 AM


  • Hello Shaikha,

    Thank you for the post. Please let us know which subscription you are trying.

    Thanks & regards,

    Ashawani Tier 2 Application Support Server and Tools Online Engineering Live Services Team
    Tuesday, August 4, 2009 9:35 AM