Hyperlapse Pro Unable to Activate RRS feed

  • Question

  • Hello,

    I purchased a hyperlapse pro product key a couple days ago and yesterday was able to install the software onto my computer. However, when I try to activate the product and input the product key the option to activate the product is greyed out. Also, the "tweets" section isn't populating anything which leads me to believe that the software doesn't have access to the internet. My computer has internet access and I've turned off the firewall to make sure it wasn't an issue with that. Any other ideas from the forum? I really would like to get this software working.

    Tuesday, November 3, 2015 11:51 AM

All replies

  • Fully licensed versions of Microsoft Hyperlapse Pro are currently only available in the USA only. 
    We are currently working to provide international licensing in the very near future.  

    If you reside in the US, can you please provide some additional details to us at [ hyperlapsedf@microsoft.com ]:

    Please include the following information:
    - Brand and model of your PC
    - Operating system and version
    - PC specs (CPU, RAM, HD, etc.)
    - Hyperlapse Pro version / Licensed?


    Wednesday, November 11, 2015 11:03 PM
  • Also, please note that we've moved our Hyperlapse Pro support forums to: https://hyperlapse.uservoice.com/forums/313917-hyperlapse-pro. 
    Please use this new site to submit your comments, bug reports, and feature requests.


    Wednesday, November 11, 2015 11:07 PM
  • Did you ever figure out - I am having the same problem.....
    Wednesday, February 3, 2016 9:17 PM