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Windows 7 suddenly not genuine after more than a year of use RRS feed

  • Question

  • Hi all,

     

    I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!

    Thanks, Chenoa

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=

    Windows Product ID: 00426-292-0000007-85060

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {F3047D78-B7FB-42EA-9D6A-D487DC14E043}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{F3047D78-B7FB-42EA-9D6A-D487DC14E043}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85060</PID><PIDType>5</PIDType><SID>S-1-5-21-814122983-3049388737-300666741</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS><HWID>4B4F3707018400E4</HWID><UserLCID>2C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65329</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:11:2011 19:05

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80070005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAnJ8mUWoCOr+SAMYbODVssdSzcvcqPw==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I OEMAPIC 

      FACP A_M_I OEMFACP 

      SRAT AMD   FAM_F_10

      MSCT A M I OEMBOARD

      MCFG A_M_I OEMMCFG 

      OEMB A_M_I AMI_OEM 

      AAFT A_M_I OEMAAFT 

      SSDT A M I POWERNOW

     

     

     

    Sunday, December 18, 2011 11:47 PM

Answers

  • "CMarquisTT" wrote in message news:72efe40b-8123-4bec-a699-1cb46ed658c2...

    Hi all,

     

    I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!

    Thanks, Chenoa

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=

    Windows Product ID: 00426-292-0000007-85060

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

    Other data-->

    Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     

    The Key in use here is the Default Key for Ultimate – which cannot be activated.
    What sort of License do you have for Windows? where did you purchase it? (did you buy it yourself, or was is pre-installed on the PC – if pre-installed, is there a COA Sticker on the machine?)
    The installation is showing one of two markers for the installation of the RemoveWAT hacker’s tool for bypassing activation requirements – have you recently installed SP1? If so, then the cause of the problem is probably that the system was installed using a Loader and RemoveWAT, and the installation of SP1 removed the ‘protection’ that RemoveWAT gave against activation/validation requirements.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, December 19, 2011 9:53 PM
    • Marked as answer by Darin Smith MS Tuesday, December 20, 2011 10:26 PM
    Sunday, December 18, 2011 11:59 PM
    Moderator

All replies

  • "CMarquisTT" wrote in message news:72efe40b-8123-4bec-a699-1cb46ed658c2...

    Hi all,

     

    I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!

    Thanks, Chenoa

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=

    Windows Product ID: 00426-292-0000007-85060

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

    Other data-->

    Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

     

    The Key in use here is the Default Key for Ultimate – which cannot be activated.
    What sort of License do you have for Windows? where did you purchase it? (did you buy it yourself, or was is pre-installed on the PC – if pre-installed, is there a COA Sticker on the machine?)
    The installation is showing one of two markers for the installation of the RemoveWAT hacker’s tool for bypassing activation requirements – have you recently installed SP1? If so, then the cause of the problem is probably that the system was installed using a Loader and RemoveWAT, and the installation of SP1 removed the ‘protection’ that RemoveWAT gave against activation/validation requirements.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, December 19, 2011 9:53 PM
    • Marked as answer by Darin Smith MS Tuesday, December 20, 2011 10:26 PM
    Sunday, December 18, 2011 11:59 PM
    Moderator
  • It's my parents' PC and was a custom build by a friend who works in IT. He's built PCs for us before and as far as I know we've always had genuine software from him - I'm not that tech savvy so I guess I'll have to go back to him to deal with it. I was just hoping it was something I could fix myself with a rollback or similar. I haven't installed anything recently except DropBox, so I'm not sure where the issue came from. 
    Monday, December 19, 2011 12:50 AM
  • "CMarquisTT" wrote in message news:1d7cc761-1c98-4442-bd7c-0a85f7f2e110...
    It's my parents' PC and was a custom build by a friend who works in IT. He's built PCs for us before and as far as I know we've always had genuine software from him - I'm not that tech savvy so I guess I'll have to go back to him to deal with it. I was just hoping it was something I could fix myself with a rollback or similar. I haven't installed anything recently except DropBox, so I'm not sure where the issue came from.
     
    You might want to run an MGADiag report on any other machine from him that you still have operational – it might be enlightening.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 19, 2011 12:58 AM
    Moderator