Answered by:
Windows 7 suddenly not genuine after more than a year of use

Question
-
Hi all,
I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!
Thanks, Chenoa
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85060
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F3047D78-B7FB-42EA-9D6A-D487DC14E043}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F3047D78-B7FB-42EA-9D6A-D487DC14E043}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85060</PID><PIDType>5</PIDType><SID>S-1-5-21-814122983-3049388737-300666741</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS><HWID>4B4F3707018400E4</HWID><UserLCID>2C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65329</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:11:2011 19:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAnJ8mUWoCOr+SAMYbODVssdSzcvcqPw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I OEMAPIC
FACP A_M_I OEMFACP
SRAT AMD FAM_F_10
MSCT A M I OEMBOARD
MCFG A_M_I OEMMCFG
OEMB A_M_I AMI_OEM
AAFT A_M_I OEMAAFT
SSDT A M I POWERNOW
Sunday, December 18, 2011 11:47 PM
Answers
-
"CMarquisTT" wrote in message news:72efe40b-8123-4bec-a699-1cb46ed658c2...
Hi all,
I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!
Thanks, Chenoa
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85060
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
Other data-->
Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
The Key in use here is the Default Key for Ultimate – which cannot be activated.What sort of License do you have for Windows? where did you purchase it? (did you buy it yourself, or was is pre-installed on the PC – if pre-installed, is there a COA Sticker on the machine?)
The installation is showing one of two markers for the installation of the RemoveWAT hacker’s tool for bypassing activation requirements – have you recently installed SP1? If so, then the cause of the problem is probably that the system was installed using a Loader and RemoveWAT, and the installation of SP1 removed the ‘protection’ that RemoveWAT gave against activation/validation requirements.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 19, 2011 9:53 PM
- Marked as answer by Darin Smith MS Tuesday, December 20, 2011 10:26 PM
Sunday, December 18, 2011 11:59 PMModerator
All replies
-
"CMarquisTT" wrote in message news:72efe40b-8123-4bec-a699-1cb46ed658c2...
Hi all,
I see I'm joining a vast queue of issues with validation - I've appended my report from the diagnostic tool. Would really appreciate the assistance as I work remotely and I'm worried I'll wake up one day with no access to my computer!
Thanks, Chenoa
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85060
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
Other data-->
Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20100527000000.000000+000</Date></BIOS
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
The Key in use here is the Default Key for Ultimate – which cannot be activated.What sort of License do you have for Windows? where did you purchase it? (did you buy it yourself, or was is pre-installed on the PC – if pre-installed, is there a COA Sticker on the machine?)
The installation is showing one of two markers for the installation of the RemoveWAT hacker’s tool for bypassing activation requirements – have you recently installed SP1? If so, then the cause of the problem is probably that the system was installed using a Loader and RemoveWAT, and the installation of SP1 removed the ‘protection’ that RemoveWAT gave against activation/validation requirements.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 19, 2011 9:53 PM
- Marked as answer by Darin Smith MS Tuesday, December 20, 2011 10:26 PM
Sunday, December 18, 2011 11:59 PMModerator -
It's my parents' PC and was a custom build by a friend who works in IT. He's built PCs for us before and as far as I know we've always had genuine software from him - I'm not that tech savvy so I guess I'll have to go back to him to deal with it. I was just hoping it was something I could fix myself with a rollback or similar. I haven't installed anything recently except DropBox, so I'm not sure where the issue came from.Monday, December 19, 2011 12:50 AM
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"CMarquisTT" wrote in message news:1d7cc761-1c98-4442-bd7c-0a85f7f2e110...It's my parents' PC and was a custom build by a friend who works in IT. He's built PCs for us before and as far as I know we've always had genuine software from him - I'm not that tech savvy so I guess I'll have to go back to him to deal with it. I was just hoping it was something I could fix myself with a rollback or similar. I haven't installed anything recently except DropBox, so I'm not sure where the issue came from.You might want to run an MGADiag report on any other machine from him that you still have operational – it might be enlightening.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, December 19, 2011 12:58 AMModerator