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CRM Trial Installation for Client RRS feed

  • Question

  • All I am at my wits end.  Have CRM Online Demo presentation due to client on Thursday, successfully created trial last night, successfully downloaded Outlook trial component today.  Cannot access anything anywhere.  I've been stuck on "Setting Up Dynamics CRM this may take a few minutes" for several hours.  When I try to access CRM using my orgname.crm.dynamics.com I get a browser error and when I try to access via Outlook I cannot enter an acceptable Server URL.  I have done this process severaltimes before and never run into these problems.  Please advise. 

    OK so this is a known issue.

    Can you help me understand if this problem only occurs on servers that are allocated to trials?  Or is there no such thing?  I really need the software ASAP for the next 3-4 days only so I'm trying to figure out if I go ahead and buy a license will I be hitting the same servers and experiencing the same problem?  Any information you can provide would be appreciated.  As for as the clocked trial install will it eventually complete at some unknown time in the future or is it hung forever?

    • Edited by KatBenni Monday, February 18, 2013 10:05 PM
    Monday, February 18, 2013 6:58 PM

Answers

  • Unfortunetly this is a known issues. Certain servers has problems provisioning new organisations. Create an O365 ticket if the problem persists.

    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

    Monday, February 18, 2013 8:31 PM

All replies

  • Unfortunetly this is a known issues. Certain servers has problems provisioning new organisations. Create an O365 ticket if the problem persists.

    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

    Monday, February 18, 2013 8:31 PM
  • Can you help me understand if this problem only occurs on servers that are allocated to trials?  Or is there no such thing?  I really need the software ASAP for the next 3-4 days only so I'm trying to figure out if I go ahead and buy a license will I be hitting the same servers and experiencing the same problem?  Any information you can provide would be appreciated.  As for as the clocked trial install will it eventually complete at some unknown time in the future or is it hung forever?
    Monday, February 18, 2013 9:59 PM
  • It will eventually complete.

    You could try and create a new trial and hope to hit another server.

    Alternately.. contact O365 support as I proposed.


    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

    Monday, February 18, 2013 10:49 PM
  • Does the process stop and re start each time I close and re open the tab and leave the portal?  Can you please just let me know if I purchase if I will go to a different set of servers?
    Tuesday, February 19, 2013 12:14 AM