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  • Question

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    Can't install OneCare from CD.  Error ID: 0010-80004005. HELP
    Monday, May 26, 2008 11:52 PM

Answers

  • I'm not sure what the 0010 error is but try installing One Care from here - http://onecare.live.com/standard/en-us/default.htm Install the trial, then open One Care, select "Subscribe", follow the prompts and when you reach the payment page select "Pre-Paid PIN" as the payment method. Enter the 25 digit product key included with your CD and your subscription should activate.

     

    Tuesday, May 27, 2008 12:01 AM
    Moderator

All replies

  • I'm not sure what the 0010 error is but try installing One Care from here - http://onecare.live.com/standard/en-us/default.htm Install the trial, then open One Care, select "Subscribe", follow the prompts and when you reach the payment page select "Pre-Paid PIN" as the payment method. Enter the 25 digit product key included with your CD and your subscription should activate.

     

    Tuesday, May 27, 2008 12:01 AM
    Moderator
  • 0010 means that the installer or OneCare itself is already running. I assume that it means that the installer is running. I believe that Jim's advice is the proper solution for you. If you haven't already done so, reboot the PC before trying the install once again.

    -steve

     

    Tuesday, May 27, 2008 12:34 PM
    Moderator