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OneCare Restore

    Question

  • My machine needed to be rebuilt.  I setup the machine this time as RingelOffice but it used to be HomeOffice. Was backing up to an external harddrive.  I am unable to get OneCare to "see" the backups.  I want to be able to restore some of that data back onto my rebuilt machine.  Any instructions or ideas?
    Wednesday, September 24, 2008 2:07 AM

Answers

  • Use the custom restore option to restore from another PC.

    If that doesn't work directly, configure a backup on the reinstalled OS to point to the same place and select a file type that will only make a tiny backup. Once that backup has been performed, try the custom restore option again.

    If you need further help, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve

    Wednesday, September 24, 2008 6:50 PM
    Moderator