TAYLORPL

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  Try plugging it in. 

  Post questions about your battery here: http://answers.microsoft.com - they are battery experts.

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  • Proposed as answer by Mike Laughlin Tuesday, September 27, 2016 4:15 AM
  • Marked as answer by Just Karl Tuesday, October 4, 2016 6:46 PM

  Tuesday, September 27, 2016 12:19 AM
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  or if it is plugged in then I'd contact the hardware vendor support.

   

   

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  Regards, Dave Patrick ....
  Microsoft Certified Professional
  Microsoft MVP [Windows Server] Datacenter Management
  
  Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
  

  • Proposed as answer by Mike Laughlin Tuesday, September 27, 2016 4:15 AM
  • Marked as answer by Just Karl Tuesday, October 4, 2016 6:46 PM

  Tuesday, September 27, 2016 2:48 AM
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  Hi，

  Also check this link:

  http://answers.microsoft.com/en-us/search/search?SearchTerm=BATTERY+IS+NOT+CHARGED&IsSuggestedTerm=false&tab=&CurrentScope.ForumName=&CurrentScope.Filter=&ContentTypeScope=&x=1&y=15#////1

  Best regards,

  Andy

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  Tuesday, September 27, 2016 6:13 AM