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Error after adding a user from trusted domain with Deployment Manager RRS feed

  • Question

  •  

    Hello,

     

    We still get an error when i add an user from an trusted domain.

    This are the error i get: User 1 ( svccosmocall) failed :  (80072035) - SOAP Server Application Faulted

    Adding a user from the current domain where MSCRM are installed gives no any problem.

    I'm using CRM 3.0 and Windows 2003 SP2.

    Both domains are raised to windows 2003. AD and DNS.

    Anyone any suggestion?

    Or maybe someone have experience adding users from different domains.

     

    HvL

     

    Sunday, July 27, 2008 9:10 PM

Answers

  • Joel,

     

    We install CRM 3.0 again. During the setup for Organization Unit we select OU=Domain Controllers,DC=crmcp,DC=com.

    Instead of only DC=crmcp,DC=com.

    This solve the issue. We are now able to add a user from a trusted domain without any error.

     

    Hans

     

     

    Monday, July 28, 2008 10:04 AM

All replies

  • These trust relationship errors can be very tricky to troubleshoot.  I would recommend that you set up a case with support and they can solve it for you.

    Monday, July 28, 2008 2:38 AM
    Moderator
  • Joel,

     

    We install CRM 3.0 again. During the setup for Organization Unit we select OU=Domain Controllers,DC=crmcp,DC=com.

    Instead of only DC=crmcp,DC=com.

    This solve the issue. We are now able to add a user from a trusted domain without any error.

     

    Hans

     

     

    Monday, July 28, 2008 10:04 AM