Answered by:
XP problem
Question
-
Hi!
I have XP Home Edition that came as OEM with a laptop I bought around 4 years ago. Just recently I got a message something like "to continue use of this product it needs to be activated - would you like to do that - Y /N" If I choose NO (because it is already activated) the system shuts down. If I choose the Win activation message comes up and says "This product is already activated". but also then loops back to the same thing.I am able to start up in Safe mode but that is not a long-term desirable solution.
I do not want to have to reformat / re--install if at all possible.
Info gathered:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7TB9-RJRR8-KRRQ6
Windows Product Key Hash: iftBb2KVR7DeK7vSGAcZGStk188=
Windows Product ID: 76477-OEM-2171316-25346
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
Resolution Status: N/A
<place>Vista</place> WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional with FrontPage - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_FCEE394C-3190-80004005_B4D0AA8B-941-80004005
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C50E672-3B9E-4AA2-A9D5-E461ED10CEDE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KRRQ6</PKey><PID>76477-OEM-2171316-25346</PID><PIDType>3</PIDType><SID>S-1-5-21-1915286351-1199601235-4047791242</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4920 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071004000000.000000+000</Date><SLPBIOS>GIGABYTE</SLPBIOS></BIOS><HWID>9702303701840C7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="17" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17C90:Acer Incorporated|6933:Semp Toshiba Informatica Ltda|6933:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: GIGABYTE
OEM Activation 2.0 Data-->
N/A
Any help is much appreciated.
Thanks!
Thursday, August 16, 2012 12:30 AM
Answers
-
We really only needed one copy of the report :)
I would suggest trying the following....
Boot into "Safe Mode with Command prompt".
At the run command prompt type the following EXACTLY
rundll32.exe syssetup,SetupOobeBnk
*NOTE: The "Oo"'s in Oobe are "oh's" - not "zero's" There is one space after rundll32.exe.
Hit the Enter key
Reboot the PC into normal mode
Hopefully, you'll now be able to log in and run an MGADiag report in Normal Mode, and have time to sort the Windows problem out.
You do realise that your installation of Office XP is counterfeit??
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Carey FrischMVP, Editor Sunday, September 2, 2012 4:31 AM
- Marked as answer by Noel D PatonModerator Sunday, September 9, 2012 3:53 PM
Thursday, August 16, 2012 12:37 AMModerator
