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Potential solution to the 800 "Please verify my account" posts

    Question

  • This has basically turned into a 'Please verify my account" forum.  Every day there are at least 2-5 new posts asking the same thing even though we have the sticky at the top of the forum.  No one reads stickies unless told to and if someone has more than one forum on the same tab, the stickies aren't even shown.

     

    When a new user comes in to because they are not verified, they look here, see 10 different "Please verify my account" posts.  They will not read those posts.  They will not look any further to try to find the right way to get verified.  They will say "Oh, I just need to post a request here." and then do that.  We then have to come in and redirect them to the "Verify Your Account XXIV" thread and then they do it correctly...maybe.  So perhaps a way to help this is to have a mod delete the superfluous requests.  

     

    If the mod would delete the non-relevant "Me too" type posts from the forum, a new user would come in and see a bunch of topics that are not related to verification.  Then they would likely start looking a little closer at the content and see the real "Verify Your Account XXIV" thread and post there, skipping the nonsense step.  That way we would not have to constantly redirect people to the right thread.  I realize that a deleted thread is not really deleted but at least it would not be visible to non-mods which is what is needed to direct new users' attention to the correct place.


    Please do not read this sentence. Please ignore the previous sentence.

    Friday, May 16, 2014 3:23 PM

Answers

  • This has basically turned into a 'Please verify my account" forum.  Every day there are at least 2-5 new posts asking the same thing even though we have the sticky at the top of the forum.  No one reads stickies unless told to and if someone has more than one forum on the same tab, the stickies aren't even shown.

    Actually, I do not believe that these "verify" messages should be in the Reportabug forum at all. Account verification is not a bug, it is a feature.

    I do not even see why this has to be done in a forum post at all, but if it is, then it should be in a dedicated forum.


    David Wilkinson | Visual C++ MVP

    Monday, May 19, 2014 12:25 AM
  • I propose that if people cannot READ the sticky post at the top of the forum, that we just ignore their posts :)

    Either that, or stop the whole process.

    All a spammer has to do is post one message to any thread saying he or she has the answer to someons question, but cannot post the image because they aren't verified, then come here and say "please verify me", and they are now able to spam at will.

    People should get verified the old fashioned way - by time and reputation.

    My $.05 worth..

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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    Tuesday, May 20, 2014 9:00 PM

All replies

  • This has basically turned into a 'Please verify my account" forum.  Every day there are at least 2-5 new posts asking the same thing even though we have the sticky at the top of the forum.  No one reads stickies unless told to and if someone has more than one forum on the same tab, the stickies aren't even shown.

    Actually, I do not believe that these "verify" messages should be in the Reportabug forum at all. Account verification is not a bug, it is a feature.

    I do not even see why this has to be done in a forum post at all, but if it is, then it should be in a dedicated forum.


    David Wilkinson | Visual C++ MVP

    Monday, May 19, 2014 12:25 AM
  • This has basically turned into a 'Please verify my account" forum.  Every day there are at least 2-5 new posts asking the same thing even though we have the sticky at the top of the forum.  No one reads stickies unless told to and if someone has more than one forum on the same tab, the stickies aren't even shown.

    Actually, I do not believe that these "verify" messages should be in the Reportabug forum at all. Account verification is not a bug, it is a feature.

    I do not even see why this has to be done in a forum post at all, but if it is, then it should be in a dedicated forum.


    David Wilkinson | Visual C++ MVP

    Granted what you are suggesting is (one of) the better options.  However since I find it highly unlikely that they will make a forum dedicated to validation, is there anything that would stop a mod here from deleting the superfluous request threads as they come up?  I think that would help guide the unvalidated people to the right thread.

    Please do not read this sentence. Please ignore the previous sentence.


    Monday, May 19, 2014 6:12 PM
  • Granted what you are suggesting is (one of) the better options.  However since I find it highly unlikely that they will make a forum dedicated to validation, is there anything that would stop a mod here from deleting the superfluous request threads as they come up?  I think that would help guide the unvalidated people to the right thread.
    I think it would be an improvement. In fact there is a general lack of "curation" in the reportabug forum. It's not just "verification" posts; this forum is also full of off-topic posts that should be immediately removed

    David Wilkinson | Visual C++ MVP

    Monday, May 19, 2014 8:00 PM
  • I think it would be an improvement. In fact there is a general lack of "curation" in the reportabug forum. It's not just "verification" posts; this forum is also full of off-topic posts that should be immediately removed

    David Wilkinson | Visual C++ MVP

    So who are the mods to this forum?  Can we just start this as an SOP and see if it helps?  

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, May 20, 2014 3:16 PM
  • May be we need few more moderators in this forum. I know that Ed Price, Dave P, Richard M are moderators + the people who are in forum's team who actually manage the forums and its interface.

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    Tuesday, May 20, 2014 3:32 PM
    Moderator
  • I propose that if people cannot READ the sticky post at the top of the forum, that we just ignore their posts :)

    Either that, or stop the whole process.

    All a spammer has to do is post one message to any thread saying he or she has the answer to someons question, but cannot post the image because they aren't verified, then come here and say "please verify me", and they are now able to spam at will.

    People should get verified the old fashioned way - by time and reputation.

    My $.05 worth..

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
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    Tuesday, May 20, 2014 9:00 PM
  • I propose that if people cannot READ the sticky post at the top of the forum, that we just ignore their posts :)


    The problem with that is that if someone has more than one forum open on a tab, which is easy with the new interface, then the sticky posts don't even show up.  

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, May 20, 2014 11:02 PM
  • Here's an thought:

    Use the announcements instead of using sticky posts. They'd need to be expanded by default to make this any more useful than using a sticky thread, but at least they'd appear even if you have multiple forums selected.

    As an example, look at the announcements section when a few 'Using Forums' forums are combined with the 'Official Scripting Guys Forum':

    http://social.technet.microsoft.com/Forums/en-us/home?forum=reportabug%2Cannounce%2Csuggest%2CITCG&filter=alltypes%2Calllanguages&sort=lastpostdesc

    Thoughts?

    Qualification - this could only perhaps be a good idea if you were able to collapse the section and the forums software would remember your preference forever. This would make sure that a new user saw the announcements attached to select forums at least once, but us frequent users wouldn't have to lose valuable vertical space.


    Don't retire TechNet! - (Don't give up yet - 12,830+ strong and growing)

    Wednesday, May 21, 2014 1:35 AM
    Moderator
  • [3] [1] - I was verified by the 'new method', but it really wasn't too hard to find the verification thread. Granted, I posted in the first ever 'Verify your account' thread, so I realize I don't share your view on this. I was required to, and was able to. Should there be a link to the Forums Issues forum in the popup errror? Yes, I definitely think so.

    [2] - I post in every one I can find trying to help those who create these threads find the current verification thread. I also post a link to the individual 'Forums Issues' forum so the latest verification thread can be found by future people. There are several others who lurk here who do the same.

    Is this this best method? Absolutely not. I doubt that even the forums management thinks so, but it must have made a difference or they'd have discontinued the practice by now.

    Side note - I agree with several of your posts about how other forum members have responded to new users experiencing this issue. It sucks. We should all help new users find what they need instead of being dismissive.


    Don't retire TechNet! - (Don't give up yet - 12,830+ strong and growing)

    Wednesday, May 21, 2014 2:21 AM
    Moderator
  • Well, I think it is your business to read those "please-validate-me" threads, Mike.

    I'm glad about that, I do my best to help.

    But I don't think you were an ordinary member here when you were "validated". Ordinary newcomer members arrive in these forums with a Question, and most probably have no idea this particular Using Forums forum even exists.

    I started posting in the TechNet forums simply because I found a thread started by someone who was having problems with duplicated ConfigMgr reports, just as I was. I had written a script to delete these dupes and figured I should post what I had done to help out someone else (I write way better scripts now, thanks entirely to the people I interact with here). I think my post in the 'Verify your account' thread might have been my second or third post here.

    I only found the Using Forums forums by accident. I got swept up in off topic conversation with another forum member in an abandoned thread about how whiskey is great and found myself the topic of a thread here being called a 'possible troll'. I don't hold it against the person who brought up the topic, since I was definitely outside of the standard forums discussion rules, but all the same, I would have never found this forum without that.


    EDIT: Okay, technically I had found the Using Forums forums before, since I posted in the verification thread, but I didn't really take notice of these forums at the time.



    EDIT2: Offtopic (sorry) - Thanks for the idea of distinguishing edits with the hr tag. I've been using this for a while and haven't thanked you for the idea yet. Same goes for the br tag in the code block.


    So, let's please not dismiss the impolite experience newcomers are subjected to.

    Which most long-term members here were not.

    I'm certainly not trying to, I do wish it was easier on newcomers. I just don't think that the current method of posting in a thread is the worst idea. It's not the best, but it's better than (IMHO, at least) 10,000+ threads about escorts and love potions.

    Thanks for acknowledging my several previous posts on this subject. Few others would have.

    You're welcome and I completely agree with your sentiment. I think that you might be reading a bit more malice into those posts than was intended by the poster (I have a magical crystal ball, thanks to my time in the scripting forums), but the general takeaway is the same nonetheless.


    EDIT3: If verification is actually supposed to stop spam, it's failing miserably. I just spent the last 10 minutes reporting almost 100 threads by two 'users' who were posting the exact same message in a dozen or so forums. I just gave up on reporting these threads because the automated system hadn't noticed my notifications yet and I got tired of clicking.

    Forget verification, implement post rate limiting as a start. No real user is going to post the exact same message text in a dozen forums in 30 seconds.

    EDIT4: EDIT3 aside, I still think it's a good idea to prohibit non-verified users from posting clickable links. I can deal with text spam, but it would be a very bad idea to allow random skids to post clickable links here.


    Don't retire TechNet! - (Don't give up yet - 12,830+ strong and growing)

    Wednesday, May 21, 2014 3:52 AM
    Moderator
  • [1]  That popup which blocks newcomers' submissions.  It just rejects the submission, with no advance warning, and no further instructions.  Why is there no link to the sticky there in that popup?  Why is that not the top idea of this present discussion?  (Fixing that popup).

    I have never seen this popup, but if this is the way it is then it needs to be fixed to give clear instructions.

    But IMHO, these instructions should provide a verification method that has nothing to do with the reportabug forum (or any forum that serves some other purpose). The reportabug forum is very important, but it is currently completely riddled with these verification messages and off-topic posts.


    David Wilkinson | Visual C++ MVP

    Wednesday, May 21, 2014 10:27 AM
  • I do recall and it was a pain back then and hasn't changed at all.  The message you get is ridiculous, there is no confirmation email sent to the user and no other helpful information at all.  This would be the EASIEST change to make; it would literally take 5 minutes to seek out the text for that box and change it with some useful information.  

      

    Until that happens I am suggesting that mods delete the requests and we can see if it directs users to the correct thread.


    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, May 21, 2014 2:45 PM
  • The problem with that is that if someone has more than one forum open on a tab, which is easy with the new interface, then the sticky posts don't even show up.  


    Please do not read this sentence. Please ignore the previous sentence.

    Oh, good point!

    We need a better way for the sticky posts to show up, also!

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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    Wednesday, May 21, 2014 3:09 PM
  • When I see a spammer, I usually mark just one message and immediately sent email to fissues. The only time they reply really quickly is when I sent these SPAM alerts.

    For every expert, there is an equal and opposite expert. - Becker's Law


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    Wednesday, May 21, 2014 3:14 PM
    Moderator
  • [3]  People should get verified the old fashioned way - by time and reputation.


    [3]  You validated the old fashioned way?

    What might that be?

    Prior to this being instituted last year, members weren't subjected to "validation".  If that's what you mean.

    I actually did validate the old fashioned way :)

    From the sticky:

    Several new users have asked why they cannot post links and images and receive the following message when they try:

    • Body text cannot contain images or links until we are able to verify your account.

    Simply put, we are preventing spam. Typical users will not need to take any additional action in order to have their account verified. However, if you would like to expedite this process please reply below.

    Furthermore, you'll be verified automatically if you've contributed to the forum with recognitions(points, replies, and answers etc.) successfully since registered.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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    Wednesday, May 21, 2014 3:15 PM
  • BTW, don't know if that thread was mentioned here or not, but I was just going through some of my unread threads and this was one of them

    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/a39f92f0-a9be-4931-abbe-77d25c1abd15/how-can-i-verify-my-account?forum=reportabug

    So, 2 years ago you did post the same request.


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    Friday, May 23, 2014 11:37 PM
    Moderator
  • Hmm, I see you linked to the same thread, but it doesn't have these messages now. Curiously to see that you have Russian origin, BTW. I suspected it a while ago.

    For every expert, there is an equal and opposite expert. - Becker's Law


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    Friday, May 23, 2014 11:41 PM
    Moderator
  • I don't think we should delete them, but we could move them to Off Topic.

    Thoughts on that?

     

    Thanks!


    Ed Price, Power BI & SQL Server Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

    Answer an interesting question? Create a wiki article about it!

    Saturday, May 24, 2014 12:36 AM
    Owner
  • Agree as a good temp measure. Please move all these threads there.

    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog


    My TechNet articles

    Saturday, May 24, 2014 12:48 AM
    Moderator
  • I don't think we should delete them, but we could move them to Off Topic.

    Thoughts on that?

    I disagree strongly with this suggestion. Each forum should have a purpose

    The reportabug forum is for reporting bugs

    The off topic forum is for moving posts that were posted to the wrong forum

    Verify messages are neither. If we had a dedicated forum for these messages (or some other mechanism) then all these gyrations would go away.

    David Wilkinson | Visual C++ MVP

    Saturday, May 24, 2014 10:08 AM
  • I don't think we should delete them, but we could move them to Off Topic.

    Thoughts on that?

     

    Thanks!


    Ed Price, Power BI & SQL Server Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

    Answer an interesting question? Create a wiki article about it!

    What is the difference between moving them to Off Topic and deleting them?  What purpose does keeping them serve?  No one ever reads them and they are only making the forums more unreadable by adding to the number of irrelevant erroneous posts.  I can think of no reason at all to save them either here or in Off Topic.  And Davewilk is right, they don't belong in Off Topic either.  Saving them just for the sake of saving them is just hording for no reason.

     



    Please do not read this sentence. Please ignore the previous sentence.


    Thursday, May 29, 2014 10:48 PM
  • Perhaps you would have felt slighted if your own personal plea for verification would have been summarily deleted when you posted it a year and a half ago.
    Friday, May 30, 2014 4:30 AM
  • Perhaps you would have felt slighted if your own personal plea for verification would have been summarily deleted when you posted it a year and a half ago.
    The "Verify Your Account XXIV" threads did not exist then.  If they had, I would have posted there and been done with it.

    Please do not read this sentence. Please ignore the previous sentence.

    Friday, May 30, 2014 3:06 PM
  • Well yes.  It does stand right out, now that you mention it.
    Friday, May 30, 2014 4:53 PM
  • Hi Romulo,

    In IE9 the console object is only present in the js DOM when the Developer tool is displayed... start by removing your console statements from your source or display the developer tools while using the flash upload control....errors and warnings will be displayed in the console tab of Developer tools.

    the common design pattern for file based html 'apps' is hta (hypertext applications). MSIE browsers have security restrictions as to what can run using the file:// protocol. Active Content is disabled by default (ActiveX and scripting). You need to add the Mark of the web to your page(s) and check "Enable active Content to run in files on my computer" on the Advanced tab of Internet Options. I don't think IE9 supports html5 manifests for offline applications.

    Please include the full details of any error messages you receive (from the DT console) with your questions.

    Please check your inbox and junk mail boxes for an email that will have the links to confirm you account here so you can post a link.

    Regards.


    Rob^_^


    Will somebody please inform this MVP that this is not the way it's done?

     

    http://social.msdn.microsoft.com/Forums/windows/en-US/3fd57761-9474-4da2-8a24-683b71a993c9/how-to-upload-local-image-files-on-ie9-using-only-javascript#d0d8a4ac-50e7-41e0-aa13-d2a0ed1f9f37

    Wednesday, June 18, 2014 10:42 PM