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Re: Front-End service terminated (won't start) RRS feed

  • Question

  • I am having the same problem. Here is some of the OCS event log:

     

     

    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPGlobalMeetingSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPGlobalArchivingSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPESGlobalRegistrarSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPGlobalFederationSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPGlobalCDRSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPESGlobalSearchSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:47:41 AM OCS WMI Event Provider Error (1027) 56013 N/A HZC-MSSERVICES "The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPGlobalUCSetting
    Retry in 300000 milliseconds
    Error Code: 8000FFFF"
    4/3/2007 10:42:41 AM OCS IM MCU Error (1019) 33005 N/A HZC-MSSERVICES "Office Communications Server IM MCU Service could not be started.

    Message: Access denied
    Stack:    at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementEventWatcher.Start()
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.RegisterEvent(WmiConsumerClassEntry entry)
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.Start()
       at Microsoft.LiveServer.ImMcu.Config.InitializeWmiConsumer()
       at Microsoft.LiveServer.ImMcu.Config..ctor()
       at Microsoft.LiveServer.ImMcu.ConferenceManager..ctor(String[] args)
       at Microsoft.LiveServer.ImMcu.ImMcuService.OnStart(String[] args)

    Cause: Startup errors.
    Resolution:
    Check the events prior to this to resolve the service startup issue."
    4/3/2007 10:42:41 AM OCS Data MCU Error (1018) 41038 N/A HZC-MSSERVICES "Office Communications Server Web Conferencing Server could not be started

    Message: Access denied
       at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementEventWatcher.Start()
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.RegisterEvent(WmiConsumerClassEntry entry)
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.Start()
       at Microsoft.Rtc.Server.DataMCU.Configuration.ServerConfiguration.StartWmiConsumer()
       at Microsoft.Rtc.Server.DataMCU.Configuration.ServerConfiguration.Initialize()
       at Microsoft.Rtc.Server.DataMCU.ServiceWorker.StartServer(String[] args)
    "
    4/3/2007 10:42:41 AM OCS ACP MCU Error (1026) 43005 N/A HZC-MSSERVICES "Office Communications Server ACP MCU Service could not be started.

    Message: Access denied
    Stack:    at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementEventWatcher.Start()
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.RegisterEvent(WmiConsumerClassEntry entry)
       at Microsoft.Rtc.Internal.Wmi.WmiConsumer.Start()
       at Microsoft.LiveServer.AcpMcu.Config.InitializeWmiConsumer()
       at Microsoft.LiveServer.AcpMcu.Config..ctor()
       at Microsoft.LiveServer.AcpMcu.ConferenceManager..ctor(IServiceFeedback service, String[] args)
       at Microsoft.LiveServer.AcpMcu.AcpMcuService.OnStart(String[] args)

    Cause: Startup errors.
    Resolution:
    To resolve the service startup issue, check the events prior to this."
    4/3/2007 10:42:41 AM OCS Server Information (1000) 12289 N/A HZC-MSSERVICES "The service was stopped.
    "

    Tuesday, April 3, 2007 2:51 PM

Answers

  • Due to the lack of response to this thread it has been locked and closed. Please start a new thread if you have a similar issue.
    Wednesday, May 9, 2007 10:56 PM

All replies

  • When you installed, did you chose an existing account or create a new service account? Make sure that the account that the service is running as, is a member of all the required AD groups.
    Tuesday, April 3, 2007 3:58 PM
  • It looks like the 2 service accounts are members of the correct groups. The first error that comes up in the event log is:

     Server could not register for notifications for configuration changes for a class from the WMI Provider.

    Class: MSFT_SIPProxySetting
    Cause: This could happen in some instances due to insufficient permissions or because the server is unable to contact the Active Directory (or SQL back-end).
    Resolution:
    Please make sure you have sufficient privileges and this computer can talk to the Active Directory (or SQL back-end).

    Thursday, April 12, 2007 6:17 PM
  • Hi Mikael-Humeko,

    Can you let us know the status of your issue? What did you do to solve it? If you haven't solved it, please let us know asap.

     

     

    Hi MarkO,

    Every error points to a rights issue. If the accounts you are using look like they have the correct permissions but it still doesn't work, can you create a new service account with the correct permissions and try it again? Just a thought.

     

     

    Thursday, April 19, 2007 5:07 AM
  • Hi MarkO,

    What is the status of your issue? Has it been resolved? If so, can you share your fix? If not, can you post the state of your current environment and any errors and/or logs you might have?

    Monday, April 30, 2007 11:18 PM
  • Due to the lack of response to this thread it has been locked and closed. Please start a new thread if you have a similar issue.
    Wednesday, May 9, 2007 10:56 PM