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Sudden Arrival of Office 2003 'not valid' after several years. RRS feed

  • Question

  • Stable XPPro Thinkpad system, passes Valid Windows XP, but I'm staring at original CD's of Office 2003 (not preloaded)...and stable for at least 5 years...now I get (on Outlook 2003 only)...a 'Did not Pass the Validation'....I've run the diagnostic, and it keeps failing.  What Files are corrupted...What does this PC want to know?  Is it better to delete ALL of OFFICE 2003 and reinstall the entire suite, or would this be wasting more of my time at $zero dollars per hour?  Here's the report you need to help answer this; on the 'social' or 'human' side of this...my original and current CD's are from participation in Microsoft Usability and Tech/Marketing in Seattle/Redmond, and were registered and installed many years ago. All has been very stable until one week ago.  Here's your diagnostic report:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
    Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
    Windows Product ID: 55274-OEM-2211906-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F9BB03F2-438E-4E2D-99CC-C0F18D7A8AED}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F9BB03F2-438E-4E2D-99CC-C0F18D7A8AED}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>55274-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-319973436-3804774041-3417950560</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>1836XXF</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1RETDRWW (3.23 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20070618000000.000000+000</Date><SLPBIOS>IBM CORPORATION,IBM CORPORATION</SLPBIOS></BIOS><HWID>7FB83407018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>IBM Corporation</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57217</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55433</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55689</Pid><PidType>14</PidType></Product><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>183FA63975BA5A2</Val><Hash>EQnBdEbETNcWljiVXO2fL6tllu8=</Hash><Pid>73931-721-2339902-57726</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/><App Id="A1" Version="11" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14235:IBM|142F0:Lenovo
    Marker string from OEMBIOS.DAT: IBM CORPORATION,IBM CORPORATION

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, November 24, 2009 2:18 AM

Answers

  • Hello Carbondad,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Your IBM computer has two installations of Office Professional 2003, a volume licensing installation of Project Pro 2003 and a volume licensing installation of Visio Pro 2003.  One installation of Office Professional 2003 is a volume licensing installation done with a widely pirated and now blocked volume licensing product key, and the other is a not yet activated installation of a retail license.

    I am assuming that your use of the volume licensing installations of Project and Visio is not associated with a business, educational, or govermental organization that has current and valid volume licenses for these products.

    In order to Get Genuine, you need to uninstall Visio, Project, and the nongenuine volume licensing installation of Office Professional 2003.

    Once these three are uninstalled, then you have to open and activate the remaining retail license for Office Professional 2003.

    The tricky part will be trying to determine which of the two installations of Office Professional 2003 listed in the Add or Remove programs applet is the one you want to uninstall.  Here is the best advice I can give you:
    1.  Open an Office program just like you normally would.  Click Help>About and look for the Product ID number.  If the second set of digits is "640" then that's the one you want to uninstall.  If the second set of digits is "721" then that's the one you want to keep.
    2.  Back in the Add or Remove Programs applet, one installation of Office should show that it is used more frequently that the other.  Theoretically, the one that's the most frequently used is the one you opened up in step 1.

    Good Luck!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, November 25, 2009 9:44 PM
    Tuesday, November 24, 2009 2:43 AM