Answered by:
Windows 7 Not Genuine Error
Question
-
Hi,
I have just been hit with the "This computer is not running genuine Windows" problem. The laptop is a 2 year-old Acer that came with a free Win7 upgrade which was applied about a year ago. No problem until now. Last thing significant I did was change to a new internal hard disk. Appreciate if someone can review and advise.
Diagnostic report below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {884BFE60-C568-44C9-BCC8-AB65E7799CE1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{884BFE60-C568-44C9-BCC8-AB65E7799CE1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FD6QM</PKey><PID>00359-OEM-8882234-48241</PID><PIDType>3</PIDType><SID>S-1-5-21-3136223725-2940333540-554230609</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090330000000.000000+000</Date></BIOS><HWID>4DD63A07018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1CC88CF95345F38</Val><Hash>Kib9cu06y0+g4y6+dca4/OJB1HM=</Hash><Pid>81602-924-2069263-68559</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-348241-02-18441-7601.0000-2662011
Installation ID: 008333683373123621525391771071397365266411641023016975
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FD6QM
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 26/9/2011 4:05:48 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:21:2011 15:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAeqgWbF6BTjTejCzagok+r96IAG6aKmjO1K1Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Answers
-
"S. Alan" wrote in message news:73fdd0ce-3e96-4e80-a850-9b4b54749df6...
Hi,
I have just been hit with the "This computer is not running genuine Windows" problem. The laptop is a 2 year-old Acer that came with a free Win7 upgrade which was applied about a year ago. No problem until now. Last thing significant I did was change to a new internal hard disk. Appreciate if someone can review and advise.
Diagnostic report below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090330000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Partial Product Key: FD6QM
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 26/9/2011 4:05:48 PM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
It looks to me as if this machine was one of the ones which came with a free Upgrade offer when Win7 was first released?Your problem is the list of File Mismatches highlighted above.This set of files is often seen when the user has used 3rd-party software to transfer the installation from one hard drive to another, or to back up and restore an installation.Unfortunately, we have not yet been able to reproduce the problem, and find a way of fixing it, in these forums.The only ‘solutions’ found so far appear to be either a repair install using Retail media, or a complete reformat/reinstall – although one or two users have said that uninstalling and reinstalling Service Pack 1 fixed the problem.You could try MSWGA Support to see if they have any better news – but the latest news we have from them is pretty much the same.WGA Support can be found here.
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, September 27, 2011 9:46 PM
- Unmarked as answer by S. Alan Wednesday, September 28, 2011 12:41 AM
- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:08 PM
-
"S. Alan" wrote in message news:85ba0911-6092-428c-84bf-eb0b76d93133...
Thanks for your input so far anyway.
I just wanted to confirm that my original installation wasn't the problem, so I switched back to my old hard disk and ran MGADiag again. The output is appended below, and if I am not mistaken it was a clean bill of health. So, that has to mean something went wrong with the Backup and Restore, despite me using the MS tool itself to do that.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
You’re correct.Doing some reading around the subject yesterday I was struck by the apparent importance of ensuring that the configuration of the restored HD is functionally equivalent to the original – it seems to be that it’s important for it to be in the same motherboard position and place in the BIOS boot order as the original drive, and MUST have the same partition layout as the original drive (as far as the Boot and System partitions are concerned). I have no idea how or if this relates to your error, unless there’s a tag somewhere that gets changed in the process, which identifies the primary boot device in some way, and relates that tag somewhere in the registry to these files.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:07 PM
All replies
-
"S. Alan" wrote in message news:73fdd0ce-3e96-4e80-a850-9b4b54749df6...
Hi,
I have just been hit with the "This computer is not running genuine Windows" problem. The laptop is a 2 year-old Acer that came with a free Win7 upgrade which was applied about a year ago. No problem until now. Last thing significant I did was change to a new internal hard disk. Appreciate if someone can review and advise.
Diagnostic report below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090330000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Partial Product Key: FD6QM
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 26/9/2011 4:05:48 PM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
It looks to me as if this machine was one of the ones which came with a free Upgrade offer when Win7 was first released?Your problem is the list of File Mismatches highlighted above.This set of files is often seen when the user has used 3rd-party software to transfer the installation from one hard drive to another, or to back up and restore an installation.Unfortunately, we have not yet been able to reproduce the problem, and find a way of fixing it, in these forums.The only ‘solutions’ found so far appear to be either a repair install using Retail media, or a complete reformat/reinstall – although one or two users have said that uninstalling and reinstalling Service Pack 1 fixed the problem.You could try MSWGA Support to see if they have any better news – but the latest news we have from them is pretty much the same.WGA Support can be found here.
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, September 27, 2011 9:46 PM
- Unmarked as answer by S. Alan Wednesday, September 28, 2011 12:41 AM
- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:08 PM
-
Sorry to report that the problem has not been resolved after trying the following:
1. Uninstall and re-install service pack 1 - Managed to uninstall the service pack, but re-installation failed with a 8000ffff error. Following the suggestions from the support page, I tried running the windows update readiness tool, which now failed with a 8000247 error. Still following the line of action, I tried running the MS Fix It tool that reset/repairs windows update components. That worked, but both earlier tasks still failed with the same error.
2. MS WGA doesn't have anything useful to offer. Basically reinstall Win7 from original media, which I am resisting because it takes too much time to re-install all my software.
3. I've tried doing a repair install using the Win7 media that I got as a free upgrade with the purchase of my laptop. The only acceptable option I could find when I ran from the DVD was to do an upgrade from the current installed Windows version. That failed because they said the installed version is newer than the "upgrade" version on the media. Doing a custom install would be the same as re-installing from scratch because I would have to re-install all my existing software. Or did I miss something?
Any other ideas?
-
By the way, Noel mentioned that my problem is "often seen when the user has used 3rd-party software to transfer the installation from one hard drive to anotherr". Yes, I had used the Acronis software that came with the hard disk to clone the old hard disk. I'm curious if there is another way to doing this using Microsoft software that will overcome this problem? I still have my old hard disk, and would rather redo the cloning than the re-install Win7 if that is a feasible option.
-
"S. Alan" wrote in message news:dfc7a8cb-76f9-4c8f-9890-c83928d5a7b2...By the way, Noel mentioned that my problem is "often seen when the user has used 3rd-party software to transfer the installation from one hard drive to anotherr". Yes, I had used the Acronis software that came with the hard disk to clone the old hard disk. I'm curious if there is another way to doing this using Microsoft software that will overcome this problem? I still have my old hard disk, and would rather redo the cloning than the re-install Win7 if that is a feasible option.Windows 7 comes with its own full system backup capability which can do the job.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
"S. Alan" wrote in message news:b2b6cee1-222c-45b3-b887-2a53958b6d73...
Sorry to report that the problem has not been resolved after trying the following:
1. Uninstall and re-install service pack 1 - Managed to uninstall the service pack, but re-installation failed with a 8000ffff error. Following the suggestions from the support page, I tried running the windows update readiness tool, which now failed with a 8000247 error. Still following the line of action, I tried running the MS Fix It tool that reset/repairs windows update components. That worked, but both earlier tasks still failed with the same error.
2. MS WGA doesn't have anything useful to offer. Basically reinstall Win7 from original media, which I am resisting because it takes too much time to re-install all my software.
3. I've tried doing a repair install using the Win7 media that I got as a free upgrade with the purchase of my laptop. The only acceptable option I could find when I ran from the DVD was to do an upgrade from the current installed Windows version. That failed because they said the installed version is newer than the "upgrade" version on the media. Doing a custom install would be the same as re-installing from scratch because I would have to re-install all my existing software. Or did I miss something?
Any other ideas?
The repair install possibly failed because you attempted it while SP1 was still present – it should be OK once sp1 is removed.Note that you should uninstall completely any anti-virus product, since this is often a cause of problems with installing the Service Pack.Since your problem is now with a Service Pack installation, you should either post in a Windows Updates forum, or request assistance (free) from MS direct - http://support.microsoft.com/ph/6527
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
The repair install still failed at the last step ("transferring files & programs" or something like that). I even tried on a clean boot but same result.
This is taking a bit more time than I can afford right now. I could seek MS help with the service pack installation, but I suspect that would still not solve the original problem.
I've googled for similar problems and it seems this happens quite a lot. I really wish MS could offer a more definitive solution for users. I've also read that people do not advise doing a disk clone operation with MS Backup and Restore, and ironically one of the recommended tools was Acronis True Image, which I used. The other is Paragon, which I will probably try. If the problem arose due to disk cloning, then I'd rather try to solve it at the source, i.e. do the cloning another way which will not have MS thinking that Win7 is not genuine.
-
"S. Alan" wrote in message news:c38cc556-4026-4373-9dc8-be25f7dd873b...
The repair install still failed at the last step ("transferring files & programs" or something like that). I even tried on a clean boot but same result.
This is taking a bit more time than I can afford right now. I could seek MS help with the service pack installation, but I suspect that would still not solve the original problem.
I've googled for similar problems and it seems this happens quite a lot. I really wish MS could offer a more definitive solution for users. I've also read that people do not advise doing a disk clone operation with MS Backup and Restore, and ironically one of the recommended tools was Acronis True Image, which I used. The other is Paragon, which I will probably try. If the problem arose due to disk cloning, then I'd rather try to solve it at the source, i.e. do the cloning another way which will not have MS thinking that Win7 is not genuine.
When you consider the number of installations of Windows, the failure rate is pretty small, and most of those are attributable to corruption caused by malware or bad practise.Unfortunately, the quickest route to a fix is almost certain to be a nuke&pave reinstall - so I’d start backing up now.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
"S. Alan" wrote in message news:c38cc556-4026-4373-9dc8-be25f7dd873b...
The repair install still failed at the last step ("transferring files & programs" or something like that). I even tried on a clean boot but same result.
This is taking a bit more time than I can afford right now. I could seek MS help with the service pack installation, but I suspect that would still not solve the original problem.
I've googled for similar problems and it seems this happens quite a lot. I really wish MS could offer a more definitive solution for users. I've also read that people do not advise doing a disk clone operation with MS Backup and Restore, and ironically one of the recommended tools was Acronis True Image, which I used. The other is Paragon, which I will probably try. If the problem arose due to disk cloning, then I'd rather try to solve it at the source, i.e. do the cloning another way which will not have MS thinking that Win7 is not genuine.
When you consider the number of installations of Windows, the failure rate is pretty small, and most of those are attributable to corruption caused by malware or bad practise.Unfortunately, the quickest route to a fix is almost certain to be a nuke&pave reinstall - so I’d start backing up now.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Well, I won't argue about the percentage of failure rate, but I doubt many of the problems are caused by malware or bad practice. Certainly not in my case. There is no evidence of malware, and the problem more or less coincided with the upgrading to a new hard disk. I would argue that if there was malware, the problem would have surfaced even if I had not done the disk upgrade, but I did not have problems before. Secondly, using the disk cloning software provided by the hard disk manufacturer (Acronis True Image in this case) would surely not qualify as bad practice. In fact Acronis has been recommended by many users as a better tool than MS Backup and Restore.Now for an update. I have gone back to my original hard disk, used MS Backup and Restore to save my files and system image to an external hard disk, then used a rescue disc to boot up and restore the system to the new hard disk. That took many hours but at least not much intervention was needed so I just let it run and went about doing other stuff.
Now for the bottomline. So far no problems yet, but I ran MGADiag again just to check. The results are pasted below. Am I mistaken or are the file corruption/mismatches still there?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DB99EA0B-3C50-41FA-B7A8-9C4A33E6FAEB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DB99EA0B-3C50-41FA-B7A8-9C4A33E6FAEB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FD6QM</PKey><PID>00359-OEM-8882234-48241</PID><PIDType>3</PIDType><SID>S-1-5-21-3136223725-2940333540-554230609</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090330000000.000000+000</Date></BIOS><HWID>C6CD3B07018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1CC88CF95345F38</Val><Hash>Kib9cu06y0+g4y6+dca4/OJB1HM=</Hash><Pid>81602-924-2069263-68559</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-348241-02-18441-7600.0000-3232009
Installation ID: 002126919400884183656333122172672814843946479284111500
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FD6QM
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 1/10/2011 11:17:50 PMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:30:2011 22:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAeqgWbE40XoHejCzagok+r96IAG6aKmjO1K1Gyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm- Edited by S. Alan Saturday, October 1, 2011 3:19 PM
-
"S. Alan" wrote in message news:cb8e1fa0-3984-4d11-b674-762bf56b0ad3..."S. Alan" wrote in message news:c38cc556-4026-4373-9dc8-be25f7dd873b...
The repair install still failed at the last step ("transferring files & programs" or something like that). I even tried on a clean boot but same result.
This is taking a bit more time than I can afford right now. I could seek MS help with the service pack installation, but I suspect that would still not solve the original problem.
I've googled for similar problems and it seems this happens quite a lot. I really wish MS could offer a more definitive solution for users. I've also read that people do not advise doing a disk clone operation with MS Backup and Restore, and ironically one of the recommended tools was Acronis True Image, which I used. The other is Paragon, which I will probably try. If the problem arose due to disk cloning, then I'd rather try to solve it at the source, i.e. do the cloning another way which will not have MS thinking that Win7 is not genuine.
When you consider the number of installations of Windows, the failure rate is pretty small, and most of those are attributable to corruption caused by malware or bad practise.Unfortunately, the quickest route to a fix is almost certain to be a nuke&pave reinstall - so I’d start backing up now.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Well, I won't argue about the percentage of failure rate, but I doubt many of the problems are caused by malware or bad practice. Certainly not in my case. There is no evidence of malware, and the problem more or less coincided with the upgrading to a new hard disk. I would argue that if there was malware, the problem would have surfaced even if I had not done the disk upgrade, but I did not have problems before. Secondly, using the disk cloning software provided by the hard disk manufacturer (Acronis True Image in this case) would surely not qualify as bad practice. In fact Acronis has been recommended by many users as a better tool than MS Backup and Restore.Now for an update. I have gone back to my original hard disk, used MS Backup and Restore to save my files and system image to an external hard disk, then used a rescue disc to boot up and restore the system to the new hard disk. That took many hours but at least not much intervention was needed so I just let it run and went about doing other stuff.
Now for the bottomline. So far no problems yet, but I ran MGADiag again just to check. The results are pasted below. Am I mistaken or are the file corruption/mismatches still there?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 9:30:2011 22:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sysUnfortunately, it looks as if you’re right – which means either that the problem predates your backup, or that there is something else going on.I honestly have no idea where to go from here, except to again point you in the direction of either WGA Support, or a reinstall.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
Thanks for your input so far anyway.
I just wanted to confirm that my original installation wasn't the problem, so I switched back to my old hard disk and ran MGADiag again. The output is appended below, and if I am not mistaken it was a clean bill of health. So, that has to mean something went wrong with the Backup and Restore, despite me using the MS tool itself to do that.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {18D48873-610C-4622-9CDB-3BC66B636946}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{18D48873-610C-4622-9CDB-3BC66B636946}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FD6QM</PKey><PID>00359-OEM-8882234-48241</PID><PIDType>3</PIDType><SID>S-1-5-21-3136223725-2940333540-554230609</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4736 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090330000000.000000+000</Date></BIOS><HWID>C6893F07018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1CC88CF95345F38</Val><Hash>Kib9cu06y0+g4y6+dca4/OJB1HM=</Hash><Pid>81602-924-2069263-68559</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-348241-02-18441-7600.0000-3232009
Installation ID: 015321608540184445273731820695529511915783011875196442
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FD6QM
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 2/10/2011 10:19:49 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:30:2011 22:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEAeqgWbE40XoHejG6bPq+Cid6IAG6aKmjO1K1Gyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm -
"S. Alan" wrote in message news:85ba0911-6092-428c-84bf-eb0b76d93133...
Thanks for your input so far anyway.
I just wanted to confirm that my original installation wasn't the problem, so I switched back to my old hard disk and ran MGADiag again. The output is appended below, and if I am not mistaken it was a clean bill of health. So, that has to mean something went wrong with the Backup and Restore, despite me using the MS tool itself to do that.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKCRB-FPV86-FD6QM
Windows Product Key Hash: 4nWyRJvTGP/2PyQ+1NfeCRSksMw=
Windows Product ID: 00359-OEM-8882234-48241
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
You’re correct.Doing some reading around the subject yesterday I was struck by the apparent importance of ensuring that the configuration of the restored HD is functionally equivalent to the original – it seems to be that it’s important for it to be in the same motherboard position and place in the BIOS boot order as the original drive, and MUST have the same partition layout as the original drive (as far as the Boot and System partitions are concerned). I have no idea how or if this relates to your error, unless there’s a tag somewhere that gets changed in the process, which identifies the primary boot device in some way, and relates that tag somewhere in the registry to these files.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 4, 2011 9:07 PM
