Problem in OCS Edge R2 "Can't make audio calls from internet" RRS feed

  • Question

  • error message "call was disconnected"

    "The call was disconnected because you stopped receiving audio from <user name>. Please try the call again.

    setup info :-   OCS 2007 R2

    - one front-end server
    - one mediation server
    - one edge server

    the edge setup is consolidated  "AV , Web conf , access edge ,..."

    i have 2 NIC  (one internal & other external  "NATed ip") 
    - i checked the NAT option in Edge interface in A/V configuration

    working fine internaly without problems

    but only audio call between  2 external "internet users " are not working

    althought it works fine if one user internal and the other one is external

    so why i can't establish audio call between 2 external users "remote users".


    • Edited by ckumark Friday, June 26, 2009 5:49 PM Fixing thread title bug
    Saturday, June 20, 2009 8:06 AM