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Backup cleanup fails and Backup service crashes RRS feed

  • Question

  • After a crash of the backup DB few weeks ago, I repaired the backup database - which works perfectly - but the backup cleanup fails and causes the backup service to crash and restart at 5%.
    I looked in the logs and here are the lines:
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in year: Backup Set: 1, Status=ClientJobComplete 10:17:10 PM 17/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in month: Backup Set: 1, Status=ClientJobComplete 10:17:10 PM 17/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in week: Backup Set: 1, Status=ClientJobComplete 10:17:10 PM 17/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in day: Backup Set: 1, Status=ClientJobComplete 10:17:10 PM 17/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in week: Backup Set: 3, Status=ClientJobComplete 1:33:12 AM 25/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in day: Backup Set: 3, Status=ClientJobComplete 1:33:12 AM 25/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in day: Backup Set: 4, Status=ClientJobComplete 9:08:08 PM 25/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in week: Backup Set: 5, Status=ClientJobComplete 11:34:07 PM 26/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in day: Backup Set: 5, Status=ClientJobComplete 11:34:07 PM 26/10/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in month: Backup Set: 6, Status=ClientJobComplete 12:06:51 AM 03/11/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in week: Backup Set: 6, Status=ClientJobComplete 12:06:51 AM 03/11/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: This set is the first in day: Backup Set: 6, Status=ClientJobComplete 12:06:51 AM 03/11/2008
    [03/11/2008 1:15:32 AM  9b8] Cleanup: Setting Delete on : Backup Set: 2, Status=ClientJobFailed 10:30:18 PM 24/10/2008 because flags were 0
    [03/11/2008 1:15:32 AM  9b8] Cleanup: PruneVolume MEDIACENTER C:\
    [03/11/2008 1:15:32 AM  9b8] Cleanup: PruneVolumeClusterSize MEDIACENTER C:\ 4096
    [03/11/2008 1:15:32 AM  9b8] Cleanup: Last BackupSet: 6 Last deleted BackupSet: 0

    [03/11/2008 1:15:35 AM 15b0] Session: DoGetConfiguration
    [03/11/2008 1:15:35 AM 15b0] Session: DoGetConfiguration -> I believe it crashes here
    [03/11/2008 1:15:46 AM 1138] *******************************************************************
    [03/11/2008 1:15:46 AM 1138] Backup Service Started.
    [03/11/2008 1:15:46 AM 1548] StartStopFiles Backup data file directory is D:\folders\{00008086-058D-4C89-AB57-A7F909A47AB4}
    [03/11/2008 1:15:47 AM 1548] Checker: Checking backup database consistency

    Has anyone any suggestions for fixing this problem?
    Monday, November 3, 2008 8:04 AM

Answers

  • Figured it out! One of my computers did not have any <COMPUTER>.Volume.dat file and no other specific files. For some strange reasons, the backup were running though.
    I did delete the computer and the cleanup seems to run further now.

    Erik.
    • Marked as answer by CadErik Tuesday, November 4, 2008 6:53 AM
    Tuesday, November 4, 2008 6:53 AM

All replies

  • Hello,
    so the repair may not have been so perfectly or there is some underlying reason (like a dieing harddisk in the server) causing the database to get corrupted again.
    Please log in to the server locally or via Remote Desktop and check the event log of the server for related error messages.
    If you do not find anything, check if the hints in this thread can help you further.
    Best greetings from Germany
    Olaf
    Monday, November 3, 2008 8:22 AM
    Moderator

  • Olaf Engelke said:

    Hello,
    so the repair may not have been so perfectly or there is some underlying reason (like a dieing harddisk in the server) causing the database to get corrupted again.
    Please log in to the server locally or via Remote Desktop and check the event log of the server for related error messages.
    If you do not find anything, check if the hints in this thread can help you further.
    Best greetings from Germany
    Olaf

    Thanks Olaf,

    I tried the chkdsk, and all the disks are fine. Also, I can run the repair tool as many times as I want - the database doesn't seem corrupted at all -. No other error messages in the log except the application crash for the backup service.

    Erik.

    Tuesday, November 4, 2008 5:50 AM
  • Figured it out! One of my computers did not have any <COMPUTER>.Volume.dat file and no other specific files. For some strange reasons, the backup were running though.
    I did delete the computer and the cleanup seems to run further now.

    Erik.
    • Marked as answer by CadErik Tuesday, November 4, 2008 6:53 AM
    Tuesday, November 4, 2008 6:53 AM
  • Interesting. Thanks for reporting back.
    Best greetings from Germany
    Olaf
    Tuesday, November 4, 2008 7:13 AM
    Moderator