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Microsoft Genuine Advantage Validation Failure RRS feed

  • Question

  • Here is what MGA diagnostic tool says... Please help. Thanks.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MVHCG-FPHQ7-W8WWJ
    Windows Product Key Hash: mbR236026sE9eej4zpNkJb03yYw=
    Windows Product ID: 76487-OEM-2257075-90507
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {B359CD68-FF35-42D8-A6B4-1D808B6C862E}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B359CD68-FF35-42D8-A6B4-1D808B6C862E}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W8WWJ</PKey><PID>76487-OEM-2257075-90507</PID><PIDType>3</PIDType><SID>S-1-5-21-527237240-1326574676-839522115</SID><SYSTEM><Manufacturer>RS480_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20060213000000.000000+000</Date><SLPBIOS>Cyberpower Computer,Cyberpower Computer,Cyberpower Computer,Cyberpower Computer</SLPBIOS></BIOS><HWID>DD593B0F0184C076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>CyberPower Inc</name><model>Windows XP Professional Edition</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>45F18E5B86D7D86</Val><Hash>sdrWushMOSbe28C63ryv2+lqDzg=</Hash><Pid>89409-707-6485757-65939</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: Cyberpower Computer,Cyberpower Computer,Cyberpower Computer,Cyberpower Computer

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, September 23, 2009 1:06 AM

Answers

  • Hello trueline,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    The installed copy of Office 2007 Professional Plus is a nongenuine installation because the Volume Licensing Key (VLK) is Invalid.  That means the Product Key used to install this software was made by a software pirating program known as a Key Generator--the Product Key was never issued by Microsoft.

    If your use of Office 2007 Professional Plus is associated with a larger business, school or governmental entity, please contact the IT department for more information.

    If your use of Office 2007 Professional Plus is associated with small business use and you do not have a current Volume Licensing Agreement, or if you purchased this software from a store, a vendor, an online software seller, or an online auction, or downloaded it online thinking it was an individual copy of Office 2007 Professional, you may have inadvertently purchased counterfeit software and/or materials.  Please gather your materials, visit www.howtotell.com, and compare your materials to the examples posted there.  If it turns out that you have counterfeit materials, please follow the steps at that site to submit a piracy report.  You may also want to visit the seller to demand the Genuine Microsoft software you paid for.

    Please view the Office Genuine Offer FAQ http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC to see if you qualify for discounted or complimentary replacement of your counterfeit Office.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, September 23, 2009 8:43 PM
    Wednesday, September 23, 2009 3:46 AM