I can't reset or reduce allotments used in a case

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  After setting up contract lines, I experimented with a few cases.  Now when I delete a case or re-open then re-close it with different # of minutes used it only seems to add time to the allotments, it never decreses.  I start with 60 minutes, delete 30 minutes and now I have 90 minutes rather than 30 minutes.  Any ideas?

  Thursday, June 25, 2015 2:13 PM