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Installation of XP SP2 stops while checking product key RRS feed

  • Question

  • I recently had to reformat my hard drive and reinstall Windows XP due to a virus.  I am now trying to download and install XP SP2, but the installation stops when it checks my product key.  I have run the validation tool as requested, and pasted the info below.  My computer is a Toshiba laptop, and with an COA on the bottom that says Toshiba.  I would appreciate any help I can get with this issue.  Thanks!

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-64WV9-2CW6D-YV8DJ
    Windows Product Key Hash: A+yM9mQ4iLwHkKzViAgSHfUQ5Es=
    Windows Product ID: 55277-OEM-2168236-25979
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.1.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {1B44C980-73D9-4B2E-9E63-09F53E161C1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1B44C980-73D9-4B2E-9E63-09F53E161C1A}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YV8DJ</PKey><PID>55277-OEM-2168236-25979</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-152049171-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M55</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.10</Version><SMBIOSVersion major="2" minor="34"/><Date>20060508******.******+***</Date></BIOS><HWID>9F503E07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>C0F87151F48CD00</Val><Hash>TyEPO0DCn2NNdTl+NpaLKddr2rI=</Hash><Pid>73931-640-4773124-57162</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, October 14, 2007 9:07 PM

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