I recently had to reformat my hard drive and reinstall Windows XP due to a virus. I am now trying to download and install XP SP2, but the installation stops when it checks my product key. I have run the validation tool as requested, and pasted the info below. My computer is a Toshiba laptop, and with an COA on the bottom that says Toshiba. I would appreciate any help I can get with this issue. Thanks!
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-64WV9-2CW6D-YV8DJ
Windows Product Key Hash: A+yM9mQ4iLwHkKzViAgSHfUQ5Es=
Windows Product ID: 55277-OEM-2168236-25979
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {1B44C980-73D9-4B2E-9E63-09F53E161C1A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B44C980-73D9-4B2E-9E63-09F53E161C1A}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YV8DJ</PKey><PID>55277-OEM-2168236-25979</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-152049171-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M55</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.10</Version><SMBIOSVersion major="2" minor="34"/><Date>20060508******.******+***</Date></BIOS><HWID>9F503E07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>C0F87151F48CD00</Val><Hash>TyEPO0DCn2NNdTl+NpaLKddr2rI=</Hash><Pid>73931-640-4773124-57162</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
Installation of XP SP2 stops while checking product key
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, and started searching using a better set of keywords for my problem, and found the link I posted. A friend of mine had SP2 on disk, so I managed to get it installed right before you responded to my post. Thank you for your time and help though!
