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CRM 4.0 assign account to other user RRS feed

  • Question

  • Dear,

    When i assign a account to a other sales person all the related records are also assigned to him.

    How can i assign the account and contactpersons only without assigning the other records (tasks/e-mail/phonecalls).

    Like hearing from you.
    Wednesday, March 10, 2010 9:33 AM

Answers

  • The behaviour is defined at the relationship between the entities. Go to  Settings-Customization-Customize Entities-Account and go to 1:N Relationships. Select the relationship of interest (you'll have to go to the individual activity types), change them parental to configurable cascading and modify as required and publish.

    Leon Tribe

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    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Wednesday, March 10, 2010 11:08 AM

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