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crm 2013 outlook view does not show records RRS feed

  • Question

  • Hi,

    I have a on premise dynamics CRM 2013 server and using a client with outlook 2013. A view showing cases in the web client not working in outlook. It sort of keep working in background and gives nothing.

    Thank you for your suggestions.

    Tuesday, January 20, 2015 11:07 AM

All replies

  • Hi,

    I have a on premise dynamics CRM 2013 server and using a client with outlook 2013. A view showing cases in the web client not working in outlook. It sort of keep working in background and gives nothing.

    Thank you for your suggestions.

    As a matter of fact, in the outlook client there are only cases prior to a certain date that do not show. If I create a view showing cases after that particular date it works fine but the view "All cases" does not give any result. Hope this is clear !

    By the way I do not have the problem on other entities.

    Tuesday, January 20, 2015 11:28 AM