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Why is this copy of windows 7 invalid? or what to do now? RRS feed

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    I bought this oem copy from fry's electronics about a month ago and now it is saying my copy is invalid.

    I followed the sticky thread, I called and tried the phone activation.

    Under the report it doesn't even say it is oem, it says retail so I don't know.

    After this I will try and see if I can get another code from fry's, if not I just wasted 160 bucks.

    -----------------------------------------
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85756
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8A34B239-0095-49CD-9327-FACA208C8459}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A34B239-0095-49CD-9327-FACA208C8459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85756</PID><PIDType>5</PIDType><SID>S-1-5-21-1590939087-819950573-2680251152</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111124000000.000000+000</Date></BIOS><HWID>2B473E07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0982012
    Installation ID: 008701860054092091650874116196599074250385685320399174
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 5/8/2012 2:18:23 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000

    Tuesday, May 8, 2012 5:54 PM

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    I did the phone activation a third time and got it, thanks for the help. I will help anyone I can with same issues in reference to what to do and where to go.

    Tuesday, May 8, 2012 9:47 PM

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    Part of your report is missing.

    The product key in use is the default key which windows uses when no key is entered during install

    You will have to change the product key to the one on your orange proof of license label.

    How to change the product key.

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

    Tuesday, May 8, 2012 6:06 PM
    Answerer
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    Please enter the 25-character product key that came with the Windows 7 Professional DVD:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3 and click on the icon that appears.

    2. Type in your Windows 7 Professional 25-character product key.

    3. Follow the instructions for activation.

    Carey Frisch

    Tuesday, May 8, 2012 6:08 PM
    Moderator
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    apologies, this is the rest of the report.


    -----------------------------------------
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85756
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8A34B239-0095-49CD-9327-FACA208C8459}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A34B239-0095-49CD-9327-FACA208C8459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85756</PID><PIDType>5</PIDType><SID>S-1-5-21-1590939087-819950573-2680251152</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111124000000.000000+000</Date></BIOS><HWID>2B473E07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0982012
    Installation ID: 008701860054092091650874116196599074250385685320399174
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 5/8/2012 2:18:23 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAHKJQf5QKeBmsi0ZS2GKqrcrEJ5RSvshg

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMD     POWERNOW


    • Edited by zypherar Tuesday, May 8, 2012 6:17 PM
    Tuesday, May 8, 2012 6:14 PM
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    Changing it to the one I have is not working.
    Tuesday, May 8, 2012 6:16 PM
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    "zypherar" wrote in message news:62c1d20b-90ae-47df-b0da-5d4151fbd4a6...
    Changing it to the one I have is not working.
     
    'not working' covers a multitude of sins - which exact sin is yours?
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 8, 2012 6:18 PM
    Moderator
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    try Carey's instructions.

    what error message do you get?

    Is the license you have for professional? 

    make sure you are entering the key correctly correctly

    easily confused B and 8, 6 and G

    not used:

    E,U,I,O,A,S,L,Z,N, and 1,0

    Tuesday, May 8, 2012 6:25 PM
    Answerer
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    They all point to the same problem, whether that be a 'sin' like this rude person has described or not is to be debated.

    Since the text is not selectable and pasteable, I will go through the process a 100th time and retype it verbatim.

    "The product key you have entered does not appear to be a valid Windows 7 product key.

    Please check your product key, and type it again."

    I have typed it again, I have read the instructions to this forum and posted the report. Even though the first time I managed to somehow skip the bottom part which I am not sure I how I missed since usually I do not miss much. I have called customer service twice and tried to figure out why my out of the plastic copy is invalid.

    Here is an email I received from them and the advice they gave me.

    -------

    Hello,
    Thank you for contacting Microsoft Customer Service today.
    We tried to validate the Product Key you have provided however it appeared in our end as an invalid Product Key. You need to go back to the reseller or as to where you purchased the product for further assistance. Please explain to them that Microsoft already did everything to check the Product Key but was not able to validate it.
    Thank you,
    Microsoft Customer Service

    Tuesday, May 8, 2012 6:36 PM
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    Before getting onto me about contacting the reseller like stated, I am trying to figure out first why a code I received was bad.

    Now since this is an OEM copy that I bought and am aware that technically I guess you can deny me help if you want. However I figured this is the place for someone to translate that report for me, I thought that would at least answer my question as to why the code was bad. ie someone else using it or whatnot.

    Tuesday, May 8, 2012 6:39 PM
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    Perhaps you are not reading the product key characters correctly. Try using a magnifying glass. Make sure you are not mistaking a "O" for a "Q", a "B" for an "8", and so on.

    Carey Frisch

    Tuesday, May 8, 2012 6:53 PM
    Moderator
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    I would have to assume if Microsoft customer service says your key shows as invalid it is invalid.

    did they say why it was invalid? No one here except for the forum owner has the tools to evaluate product keys. Does the key on your orange proof of license label match the key in the report? Does the package state it is win 7 pro?

    The only suggestion I can make at this time is to contact the seller for resolution.

    Tuesday, May 8, 2012 6:55 PM
    Answerer
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    When looking up the activation code I was told by 2 different reps that nothing came up. It didn't even say it was in use by someone else, or that in the case of not activating within 30 days that did not even show up, if indeed that was the case.

    Is this the part in the report you want to compare the code to? "*****-*****-CM74G-RPHKF-PW487" because the certificate of authenticity sticker I have does not match this. Like you said before "The product key in use is the default key which windows uses when no key is entered during install" is that the case still I guess?

    The package states windows 7 pro with service pack1 which is what I have. Also the time and date settings are correct and this is not throwing the non genuine bit up.

    Thanks for responding in case I sounded ungrateful at some point.

    Tuesday, May 8, 2012 7:01 PM
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    The Windows Product Key: *****-*****-CM74G-RPHKF-PW487 is the default product key that is used for only 30 days before activation is required.  It has no relevence to the product key that is on the COA label that came with the Windows 7 DVD.  I still think you are not reading the product key correctly that is printed on the label.

    Carey Frisch

    Tuesday, May 8, 2012 7:14 PM
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    it is still the default key. the default key will not activate.

    this problem is usually associated with entering the key incorrectly. sometimes i have to use a strong magnifier to decipher the key.

    Just to be sure the product key should be on an orange proof of license label included in the package. you can not use the key attached to your computer.

    Given the volume of these incenses I can see where mistakes could be made in manufacturing. I don't recall ever seeing this issue. 

    Tuesday, May 8, 2012 7:14 PM
    Answerer
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    Well it isn't orange but blue, and I am not reading it back wrong. Over the phone activation was unable to work even.

    The computer is one I built myself, and before I purchased windows 7 oem I did some research and determined that it was fine for me to use a 1 time use oem. However I cannot even get this to activate. The fry's electronics is unable to take returns on opened software for obvious reasons, I called over the phone and verified this but have not shown up in the store yet. I may just go buy another copy of windows and it seems unfortunate i'd have to do so, even then the samething is possible.

    Tuesday, May 8, 2012 7:23 PM
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    Is it against some policy to include the code on this forum?

    Seeing how it works the way it does, I see no harm in it.

    Tuesday, May 8, 2012 7:25 PM
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    "zypherar" wrote in message news:92c4c4c2-7835-405e-a3e0-4e1acee4dcdf...

    Is it against some policy to include the code on this forum?

    Seeing how it works the way it does, I see no harm in it.

    Just post the last 5 characters - not the rest.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 8, 2012 7:34 PM
    Moderator
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    "zypherar" wrote in message news:92c4c4c2-7835-405e-a3e0-4e1acee4dcdf...

    Is it against some policy to include the code on this forum?

    Seeing how it works the way it does, I see no harm in it.

    Just post the last 5 characters - not the rest.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    HW382

    Can you determine with the last 5 if it is legit? Sure that is enough I guess to do anything with I mean.

    Tuesday, May 8, 2012 7:46 PM
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    "zypherar" wrote in message news:29e5f775-94d2-4d83-a091-4ff6039f626a...

    "zypherar" wrote in message news:92c4c4c2-7835-405e-a3e0-4e1acee4dcdf...

    Is it against some policy to include the code on this forum?

    Seeing how it works the way it does, I see no harm in it.

    Just post the last 5 characters - not the rest.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    HW382

    Can you determine with the last 5 if it is legit? Sure that is enough I guess to do anything with I mean.

     
     
    It's enough to be able to say that if it is a non-genuine Key
    1) it's not an OEM_SLP Key
    2) It's not been published on  the internet (at least in any volume)
     
    Try this....
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You will be asked to re-activate and/or re-enter your product Key - enter the Key from your sticker, and wait for activation to complete, or a full error message (the sin) which you should quote in full!

    Reboot and Post back with a new MGADiag report
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 8, 2012 7:56 PM
    Moderator
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    "The product key you have entered does not appear to be a valid Windows 7 product key.

    Please check your product key, and type it again."

    About to post the log.

    Tuesday, May 8, 2012 8:55 PM
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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85756
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8A34B239-0095-49CD-9327-FACA208C8459}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A34B239-0095-49CD-9327-FACA208C8459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85756</PID><PIDType>5</PIDType><SID>S-1-5-21-1590939087-819950573-2680251152</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111124000000.000000+000</Date></BIOS><HWID>2B473E07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAHKJQf5QKeBmsi0ZS2GKqrcrEJ5RSvshg

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMD     POWERNOW

    Tuesday, May 8, 2012 8:59 PM
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    I did the phone activation a third time and got it, thanks for the help. I will help anyone I can with same issues in reference to what to do and where to go.

    Tuesday, May 8, 2012 9:47 PM
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    Please post a new report so we can check it. The last one shows the default key still installed along with a new error. I can only assume you recreated the licensing store again after the last report.
    Tuesday, May 8, 2012 10:01 PM
    Answerer
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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-C9JKH-RR89R-HW382
    Windows Product Key Hash: gqFYg5WOXxFRWeI/u09hHC3PlvM=
    Windows Product ID: 00371-OEM-9045136-96786
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8A34B239-0095-49CD-9327-FACA208C8459}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A34B239-0095-49CD-9327-FACA208C8459}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HW3B2</PKey><PID>00371-OEM-9045136-96786</PID><PIDType>3</PIDType><SID>S-1-5-21-1590939087-819950573-2680251152</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111124000000.000000+000</Date></BIOS><HWID>2B473E07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-451-396786-02-1033-7601.0000-1292012
    Installation ID: 010243780072774694824600810073421495899985112304389733
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HW3B2
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 5/8/2012 5:11:49 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAHKJQf5QKeBmsi0ZS2GKqrcrEJ5RSvshg

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMD     POWERNOW

    Tuesday, May 8, 2012 10:12 PM
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    looks like it should now. Glad you got it sorted
    Tuesday, May 8, 2012 10:21 PM
    Answerer