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Unable to Create Email Record In Ms CRM Out Look Client

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Hi All

We have integrated one of our crm instance with the outlook client.

when we create email record from outlook and when we try to send it, we are getting the below error.

any help would be appreciated.

Tuesday, March 31, 2015 1:42 PM

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Hello,

Did you check this: http://tnycrm.blogspot.in/2011/06/dynamics-crm-40-for-outlook-invalid.html

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Wednesday, April 1, 2015 10:34 AM

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Hi Shiva

There is a setting in the System Settings for Email, Allow email to be sent as another user or similar like that, make sure its enabled.

Regards

Ayaz
Ayaz

Wednesday, April 1, 2015 12:27 PM