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Download add-in - Validation of Office 2007 RRS feed

  • Question

  • Hi

     

    I am trying to download an add-in but when asked to validate office the message keeps coming back that it was unable to validate.  I have genuine office small business 2007 software which has been loaded onto a fresh computer and has been registered.  I have tried to find an answer on the web but do not fully understand some of the stuff posted.  Have managed a diagnostic below.  Can you enlighten me please?

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-6B6X7-3CJWJ-RJJ47
    Windows Product Key Hash: O91WH8/UZ6bnS8o1K9t218VKXjc=
    Windows Product ID: 89576-021-0634602-71359
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {6164B914-019B-4EAD-AC33-85FA91F977B3}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6164B914-019B-4EAD-AC33-85FA91F977B3}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJJ47</PKey><PID>89576-021-0634602-71359</PID><PIDType>5</PIDType><SID>S-1-5-21-60803801-683800121-2517665412</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030124000000.000000+000</Date></BIOS><HWID>41303507018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>2E7C7C384E6B70C</Val><Hash>fOyL/FJ587ptJ6rGAlsjfOzzG9g=</Hash><Pid>81606-902-6252661-64970</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Many thanks

    Friday, August 31, 2007 4:58 PM

Answers

  • Microsoft Genuine Advantage - Diagnostic Site
    http://www.microsoft.com/genuine/diag/

    Friday, August 31, 2007 10:01 PM
  • Are you reveiving any error codes? Please share with us exactly what happens. Do you have any trial versions of Office or stand alone products installed?

     

     

    Thank you,

     

    Stephen Holm, MS

    Saturday, September 1, 2007 12:45 AM

All replies

  • Microsoft Genuine Advantage - Diagnostic Site
    http://www.microsoft.com/genuine/diag/

    Friday, August 31, 2007 10:01 PM
  • Are you reveiving any error codes? Please share with us exactly what happens. Do you have any trial versions of Office or stand alone products installed?

     

     

    Thank you,

     

    Stephen Holm, MS

    Saturday, September 1, 2007 12:45 AM