none
BSOD when running WGA RRS feed

  • Question

  • I am getting a blue screen (http://user.web.com.na/michael/images/IMAGE_010.jpg) when trying to run the Windows Genuine Advantage Validation. (around 2 seconds after pressing the validate button. no popups or anything else happens before the blue screen) I am also getting this blue screen when trying to run the WGA Diagnostic tool.

     

    After a reboot i get the following in Problem Report:

     

    Follow these steps to solve the problem with a video device driver

    You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

    Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

     

    I have updated my Nvidia 7600GT cards graphics driver as well as disabled all visual settings, and I have decreased my resolution, but I still get the blue screen.

     

    I have only had this blue screen when trying to run the WGA. No other software gave me this problem.

     

    I can also find this information under the "Problem Reports and Solution" tool:

     

    Problem signature

    Problem Event Name: BlueScreen

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1031

    Extra information about the problem

    BCCode: 1000008e

    BCP1: C0000005

    BCP2: 81FA7877

    BCP3: A4926830

    BCP4: 00000000

    OS Version: 6_0_6000

    Service Pack: 0_0

    Product: 256_1

     

     

    Thursday, April 19, 2007 1:52 PM

Answers

All replies

  • Would you please run the MGA diag tool found here:

    http://go.microsoft.com/fwlink/?linkid=52012

     

    Thanks!

    Thursday, April 19, 2007 6:22 PM
  • As I said in the post, i also get the BSOD when running that tool. So unfortunately I can't. I could manually try to get the info, if you could tell me what is needed.
    Thursday, April 19, 2007 6:50 PM
  • True enough.  Are you running the Silicon Image driver for their SATA Raid Controller by any chance?
    Thursday, April 19, 2007 9:34 PM
  • Yes I am! I have the Dawicontrol DC4300 which uses the Silicon Image SiI3124-2 chip.

     

    I don't hope that there is no solution if that device is the problem.

    Friday, April 20, 2007 11:59 AM
  •  

    Could you check out this post: http://forums.microsoft.com/genuine/ShowPost.aspx?PostID=1170769&SiteID=25

     

    Let me know if if that works.  Thanks!

    Friday, April 20, 2007 6:09 PM
  • After reading your message about the Silicon Image RAID being the problem, I searched this forum and found that post. Unfortunatelly I am running 32bit Windows not 64bit so I can not install that driver.

     

    I searched the silicon Image website for drivers for my 3124 RAID controller, installed them, updated the BIOS and I am still getting the bluescreen.

     

    So, at least now I know what I have to search for. I hope they release a new driver soon.

    Thank you for the help.

    Michael

    Saturday, April 21, 2007 10:45 AM