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window 7 not genuine RRS feed

  • Question

  • I have a Toshiba that suddenly shows me an error 7601This copy of Windows is not genuine.  I purchased a Vista machine with an upgrade to Windows 7.  Upgraded and all worked OK FOR 2 YEARS before this error shouwed up.  UNABLE to get on the internet and see what fixes, if any are available.  I am on a vista pc THAT has not been upgraded.  Help?

    Tuesday, November 6, 2012 7:53 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    It sounds likely that your WGA problems are more the result of other problems than the cause of them - have you checked the system for malware?

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, November 6, 2012 8:26 AM
    Moderator