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ACER Aspire easyStore H340 RRS feed

  • Question

  • The installation software provided indicated that it cannot find my home server.  I can ping and see it from the router DHCP client list.  What would be the next suggestion.  I have tried using the manual method of location the server but to no avail.  What is the next logical step?  I have disabled Norton Firewall to try installation with no luck.

    Thanks,

    Richard

    Thursday, August 6, 2009 3:13 PM

All replies

  • have you tried installing it from another computer?

    Andrew
    MVP - Windows Home Server http://usingwindowshomeserver.com
    Thursday, August 6, 2009 7:18 PM
    Moderator
  • No, I just did a system reset to the server and now it installs but I get the error message "Your time and date differ significantly..."  unable to connect the server to your computer.  Any thoughts on this?  Thanks for the previous response.

    Richard

    Thursday, August 6, 2009 8:57 PM
  • Have a look at this post - it might help?

    http://social.microsoft.com/Forums/en-US/whshardware/thread/7e81e81a-fdde-4d45-8192-a80825654ce5

    Andrew
    MVP - Windows Home Server http://usingwindowshomeserver.com
    Thursday, August 6, 2009 9:20 PM
    Moderator
  • But how do I gain access to the Acer Server Clock?  I can't logon on to the server since I haven't set the admin password and I can't get remote access.

    Thanks,

    Richard
    Friday, August 7, 2009 1:27 PM
  • Remote desktop, unless you never completed the install.
    Saturday, August 8, 2009 4:10 PM
  • Before resorting to last-ditch options, how is your network configured to deal with name resolution? Do you use your ISP's DNS servers, or a third party DNS supplier?

    The last ditch option will be to connect a home computer to your server directly, using a crossover network cable. (They should be disconnected from any other networks for this, BTW...) If the home computer is configured to use DHCP it will obtain an APIPA IP address, as will your server. They are guaranteed to be in the same subnet, so they should be able to communicate.

    I'm not on the WHS team, I just post a lot. :)
    Monday, August 10, 2009 7:48 PM
    Moderator
  • Disabling Norton Firewall may not always be enough, sometimes it seems to be necessary to configure allowed ports manually or even to uninstall the Symantec Software, as experiences of other users did show in the past.
    May also depend from the version.
    Best greetings from Germany
    Olaf
    Monday, August 10, 2009 8:23 PM
    Moderator