1. Operating System is Windows XP professional – attempting to install Office Professional 2007.
2. I purchased physical copy of Office Professional 2007 from Office Depot at the same time as I purchased my computer. There was a huge red and black paper sticker over the COA – looks computer generated with all kinds of codes. Because of the kind of paper used on the sticker, I had to shred it to even get into the box with the CDs. However, I tore off the COA and can hold it up to the light and read some stuff, however there is nothing that says OEM anything.
3. I purchased Office as a standalone – no computer information.
4.
5. When I enter the product key – from the inside of the software container – yellow label – I receive an error message that says, “The key is incorrect. Verify that you have the correct key, and retype it." I have retyped 6 times.
Following is my Diagnostics:
Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Validation Control not Installed
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
Windows Product ID: 76487-OEM-2211906-00107
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {35EE7A2E-E1CB-48C7-8D28-BD064029956B}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_16E0B333-147-80004005
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 104 Unknown PID
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1_B4D0AA8B-818-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{35EE7A2E-E1CB-48C7-8D28-BD064029956B}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-982081647-2840273320-3437214079</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>8932A37</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7OET24WW (1.03 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20070628000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>E9C73707018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>
Thank you.
