We built this computer one year ago, installed Windows10Pro. This week we are having activation code issues for Windows. When I enter the product key I get the error message that the key code is invalid. Here is my diagnostic report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-G6KBQ-73RXX-Y7V24
Windows Product Key Hash: u5wPZu3oJrNFZVK31T/kWH5i5pI=
Windows Product ID: 00330-71304-38071-AAOEM
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: N/A, hr=0x8007007a
ID: {ACE91FD4-C216-4E9B-A7E9-CA5220D0F193}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 10 Pro
Architecture: 0x00000009
Build lab: 14393.rs1_release.170706-2004
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\licdll.dll[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ACE91FD4-C216-4E9B-A7E9-CA5220D0F193}</UGUID><Version>1.9.0027.0</Version><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y7V24</PKey><PID>00330-71304-38071-AAOEM</PID><PIDType>0</PIDType><SID>S-1-5-21-2178907663-1805698817-3510087250</SID><SYSTEM><Manufacturer>Gigabyte
Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="8"/><Date>20151102000000.000000+000</Date></BIOS><HWID>EC500B00018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App
Id="00" Version="10" Result="7395296"/><App Id="01" Version="10" Result="688"/><App Id="02" Version="10" Result="1949363288"/><App Id="03"
Version="10" Result="1966431930"/><App Id="04" Version="10" Result="688"/><App Id="07" Version="10" Result="112"/><App Id="08" Version="10"
Result="-918197852"/><App Id="0B" Version="10" Result="7395224"/><App Id="0C" Version="10" Result="1949307232"/><App Id="0D" Version="10" Result="-1123931828"/><App
Id="0E" Version="10" Result="-2"/><App Id="0F" Version="10" Result="7395240"/><App Id="10" Version="10" Result="1949397415"/><App Id="11"
Version="10" Result="688"/><App Id="12" Version="10" Result="7395244"/><App Id="13" Version="10" Result="1949397438"/><App Id="1D" Version="10"
Result="7395296"/><App Id="1F" Version="10" Result="7395244"/><App Id="20" Version="10" Result="7395212"/><App Id="21" Version="10" Result="1949354301"/><App
Id="22" Version="10" Result="1949828204"/><App Id="24" Version="10" Result="-918197984"/><App Id="25" Version="10" Result="7395296"/><App Id="26"
Version="10" Result="7395568"/><App Id="27" Version="10" Result="1745092612"/><App Id="28" Version="10" Result="1949828208"/><App Id="2B" Version="10"
Result="7395228"/><App Id="2C" Version="10" Result="2008038405"/><App Id="2D" Version="10" Result="7395316"/><App Id="2E" Version="10" Result="7539556"/><App
Id="2F" Version="10" Result="7539488"/><App Id="30" Version="10" Result="7539532"/><App Id="31" Version="10" Result="7539556"/><App Id="32"
Version="10" Result="7539532"/><App Id="34" Version="10" Result="7395344"/><App Id="35" Version="10" Result="7395268"/><App Id="36" Version="10"
Result="2008038350"/><App Id="37" Version="10" Result="7395332"/><App Id="38" Version="10" Result="7471356"/><App Id="39" Version="10" Result="9"/><App
Id="3A" Version="10" Result="7471104"/><App Id="3B" Version="10" Result="7395512"/><App Id="3D" Version="10" Result="2007835486"/><App Id="3E"
Version="10" Result="7395356"/><App Id="3F" Version="10" Result="7395512"/><App Id="40" Version="10" Result="1952"/><App Id="41" Version="10"
Result="7478840"/><App Id="42" Version="10" Result="-194488364"/><App Id="43" Version="10" Result="16"/><App Id="44" Version="10" Result="2007922704"/><App
Id="45" Version="10" Result="7395329"/><App Id="46" Version="10" Result="7395584"/><App Id="47" Version="10" Result="7477048"/><App Id="49"
Version="10" Result="16898128"/><App Id="4A" Version="10" Result="380"/><App Id="4B" Version="10" Result="-918197936"/><App Id="4C" Version="10"
Result="7395504"/><App Id="4D" Version="10" Result="236"/><App Id="4E" Version="10" Result="2"/><App Id="4F" Version="10" Result="-918198756"/><App
Id="50" Version="10" Result="1828813374"/><App Id="51" Version="10" Result="7395468"/><App Id="52" Version="10" Result="2007834042"/><App Id="53"
Version="10" Result="7395584"/><App Id="54" Version="10" Result="7395512"/><App Id="55" Version="10" Result="7395448"/><App Id="56" Version="10"
Result="7395444"/><App Id="57" Version="10" Result="2007834364"/><App Id="5A" Version="10" Result="7395700"/><App Id="5B" Version="10" Result="2007834176"/><App
Id="5D" Version="10" Result="2129985536"/><App Id="61" Version="10" Result="7477048"/><App Id="62" Version="10" Result="1952"/><App Id="64"
Version="10" Result="24"/><App Id="65" Version="10" Result="3"/><App Id="67" Version="10" Result="2"/><App Id="68" Version="10" Result="3"/><App
Id="69" Version="10" Result="2"/><App Id="6A" Version="10" Result="-194488364"/><App Id="6B" Version="10" Result="1"/><App Id="6C" Version="10"
Result="9543680"/><App Id="6D" Version="10" Result="9531392"/><App Id="6E" Version="10" Result="1828813330"/><App Id="70" Version="10" Result="7395660"/><App
Id="71" Version="10" Result="2007832757"/><App Id="72" Version="10" Result="3"/><App Id="74" Version="10" Result="2"/><App Id="75" Version="10"
Result="7395584"/><App Id="76" Version="10" Result="7395512"/><App Id="79" Version="10" Result="2007832851"/><App Id="7A" Version="10" Result="-1073741809"/><App
Id="7B" Version="10" Result="64"/><App Id="8B" Version="10" Result="7395744"/><App Id="8D" Version="10" Result="1310738"/><App Id="8E" Version="10"
Result="12626896"/><App Id="8F" Version="10" Result="1441814"/><App Id="90" Version="10" Result="12587736"/><App Id="91" Version="10" Result="12587688"/><App
Id="92" Version="10" Result="60"/><App Id="93" Version="10" Result="7395748"/><App Id="95" Version="10" Result="4194366"/><App Id="96" Version="10"
Result="12564352"/><App Id="97" Version="10" Result="131072"/><App Id="98" Version="10" Result="7395648"/><App Id="99" Version="10" Result="7395648"/><App
Id="9A" Version="10" Result="7395648"/><App Id="9B" Version="10" Result="2"/><App Id="9C" Version="10" Result="2"/><App Id="9E" Version="10"
Result="1828813666"/><App Id="9F" Version="10" Result="7396036"/><App Id="A1" Version="10" Result="2007831872"/><App Id="A2" Version="10" Result="7395820"/><App
Id="A4" Version="10" Result="44"/><App Id="A5" Version="10" Result="7396768"/><App Id="A6" Version="10" Result="12626896"/><App Id="A7" Version="10"
Result="2007831995"/><App Id="A8" Version="10" Result="7395724"/><App Id="A9" Version="10" Result="16777808"/><App Id="AA" Version="10" Result="1310738"/><App
Id="AB" Version="10" Result="12626896"/><App Id="B5" Version="10" Result="10"/><App Id="B7" Version="10" Result="8388608"/><App Id="B8" Version="10"
Result="7395896"/><App Id="B9" Version="10" Result="1949432086"/><App Id="BA" Version="10" Result="14876672"/><App Id="BC" Version="10" Result="86"/><App
Id="BE" Version="10" Result="7395996"/><App Id="BF" Version="10" Result="21300720"/><App Id="C0" Version="10" Result="7395996"/><App Id="C1"
Version="10" Result="2097152"/><App Id="C2" Version="10" Result="7395864"/><App Id="C3" Version="10" Result="7395864"/><App Id="C4" Version="10"
Result="7395864"/><App Id="C5" Version="10" Result="32"/><App Id="C6" Version="10" Result="32"/><App Id="C7" Version="10" Result="1949827664"/><App
Id="D3" Version="10" Result="1660944384"/><App Id="D4" Version="10" Result="2129985536"/><App Id="D5" Version="10" Result="-33489408"/><App Id="D7"
Version="10" Result="1660976669"/><App Id="D8" Version="10" Result="7395996"/><App Id="D9" Version="10" Result="197049"/><App Id="DF" Version="10"
Result="1895825521"/><App Id="E3" Version="10" Result="1660976669"/><App Id="E4" Version="10" Result="-32172"/><App Id="E8" Version="10" Result="14876672"/><App
Id="E9" Version="10" Result="-918199264"/><App Id="EA" Version="10" Result="127"/><App Id="EB" Version="10" Result="7396204"/><App Id="EC"
Version="10" Result="15401712"/><App Id="ED" Version="10" Result="1949307232"/><App Id="EE" Version="10" Result="-1123930468"/><App Id="EF" Version="10"
Result="1"/><App Id="F0" Version="10" Result="7396060"/><App Id="F1" Version="10" Result="6684715"/><App Id="F2" Version="10" Result="21300720"/><App
Id="F3" Version="10" Result="15401720"/><App Id="F5" Version="10" Result="15404800"/><App Id="F6" Version="10" Result="113"/><App Id="F7"
Version="10" Result="7396036"/><App Id="F8" Version="10" Result="12564352"/><App Id="F9" Version="10" Result="1828813006"/><App Id="FA" Version="10"
Result="7396768"/><App Id="FB" Version="10" Result="7397224"/><App
Spsys.log Content: 0x80070002
Licensing Data-->
N/A, hr = 0x80070424
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAAAAQABAAEAAQACAAAABAABAAEAHKL8kZC0BOy0xRACipuoxVpsO5aOUdbi9FI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name
OEMID Value
OEMTableID Value
DBGP
INTEL
MCFG
ALASKA
A M I
FACP
ALASKA
A M I
APIC
ALASKA
A M I
HPET
ALASKA
A M I
FPDT
ALASKA
A M I
FIDT
ALASKA
A M I
SSDT
SataRe
SataTabl
SSDT
SataRe
SataTabl
SSDT
SataRe
SataTabl
UEFI
ALASKA
A M I
LPIT
INTEL
SKL
SSDT
SataRe
SataTabl
SSDT
SataRe
SataTabl
SSDT
SataRe
SataTabl
DBG2
INTEL
SSDT
SataRe
SataTabl
SSDT
SataRe
SataTabl
ASF!
INTEL
HCG
