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Cannot install roll up update 13/ was on rollup 8 on server, and rollup 12 on router and srs. RRS feed

  • Question

  • This is my error log that i get. 

        

    11:13:33|   Info| === Managed setup logging started: 8/11/2014 11:13:33 AM ===
    11:13:33|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
    11:13:33|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Initialize
    11:13:33|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Initialize
    11:13:33|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.Initialize
    11:13:33|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Run
    11:13:33|Warning| The specified /config file config.xml won't be used
    11:13:33|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Run
    11:13:33|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Run
    11:13:33|Verbose| Method entry: Microsoft.Crm.Setup.Common.Update.UpdateUtility.VerifyRequiredKBsAreInstalled
    11:13:33|Verbose| Method exit: Microsoft.Crm.Setup.Common.Update.UpdateUtility.VerifyRequiredKBsAreInstalled
    11:13:33|Verbose| Method entry: Microsoft.Crm.Setup.Common.Update.UpdateUtility.ValidateIfUpdateIsApplicable
    11:13:33|Verbose| Method exit: Microsoft.Crm.Setup.Common.Update.UpdateUtility.ValidateIfUpdateIsApplicable
    11:13:33|Verbose| Method entry: Microsoft.Crm.Setup.Common.Update.UpdateUtility.ValidateDeploymentManagerNotRunning
    11:13:33|Verbose| Method exit: Microsoft.Crm.Setup.Common.Update.UpdateUtility.ValidateDeploymentManagerNotRunning
    11:13:33|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.RunInternal
    11:13:33|   Info| Setup thread-routine provided to progress wizard
    11:13:33|   Info| ActivatePage(WelcomePage)
    11:13:33|   Info| Window Left: 200
    11:13:33|   Info| Window Top: 200
    11:13:36|   Info| ActivatePage(EulaPage)
    11:13:38|   Info| ActivatePage(HotfixSummaryPage)
    11:13:39|   Info| ActivatePage(UpdateProgressPage)
    11:13:39|   Info| Starting thread routine provided to progress page by setup
    11:13:39|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.ExecuteOperation
    11:13:39|   Info| InstallInfo.AdminTargetFolder: 
    11:13:39|   Info| InstallInfo.AllowRun: True
    11:13:39|   Info| InstallInfo.CleanupRequired: False
    11:13:39|   Info| InstallInfo.ConfigFile: config.xml
    11:13:39|   Info| InstallInfo.CreateDatabase: True
    11:13:39|   Info| InstallInfo.CurrentFolder: C:\Users\rectest\AppData\Local\Temp\2\OWP12B9.tmp
    11:13:39|   Info| InstallInfo.InstallAlways: False
    11:13:39|   Info| InstallInfo.InstallingPackage: C:\Users\rectest\AppData\Local\Temp\2\OWP12B9.tmp\Server_KB2791312_amd64_1033.msp
    11:13:39|   Info| InstallInfo.InstallType: Install
    11:13:39|   Info| InstallInfo.LocalPackage: 
    11:13:39|   Info| InstallInfo.LogFile: C:\Users\rectest\AppData\Roaming\Microsoft\MSCRM\Logs\KB2791312.log
    11:13:39|   Info| InstallInfo.PackageName: Server_KB2791312_amd64_1033.msp
    11:13:39|   Info| InstallInfo.RebootRequired: False
    11:13:39|   Info| InstallInfo.Setup: Microsoft.Crm.UpdateWrapper.UpdateSetup
    11:13:39|   Info| InstallInfo.SharedInstall: False
    11:13:39|   Info| InstallInfo.SourceFolder: C:\Users\rectest\AppData\Local\Temp\2\OWP12B9.tmp
    11:13:39|   Info| InstallInfo.SuppressReboot: False
    11:13:39|   Info| InstallInfo.TargetFolder: C:\Windows\$CrmUninstallKB2791312_Server_1033$
    11:13:39|   Info| InstallInfo.UIMode: Full
    11:13:39|   Info| InstallInfo.UserCancel: False
    11:13:39|   Info| IpcInfo.NoLock: True
    11:13:39|   Info| ProductInfo.ExistingLanguage: 1033
    11:13:39|   Info| ProductInfo.ExistingProductCode: 0c524d55-1409-0050-bd7e-530e52560e52
    11:13:39|   Info| ProductInfo.ExistingVersion: 5.0.9690.1992
    11:13:39|   Info| ProductInfo.InstallState: Local
    11:13:39|   Info| UpdateInstallInfo.AllowPatchRemoval: True
    11:13:39|   Info| UpdateInstallInfo.Auto: False
    11:13:39|   Info| UpdateInstallInfo.BlockFromUpdateKB: 
    11:13:39|   Info| UpdateInstallInfo.BuildVersion: 5.0.9690.3448
    11:13:39|   Info| UpdateInstallInfo.Component: Server
    11:13:39|   Info| UpdateInstallInfo.ComponentInfo: Microsoft.Crm.Setup.Common.Update.ServerComponentInfo
    11:13:39|   Info| UpdateInstallInfo.KBNumber: KB2791312
    11:13:39|   Info| UpdateInstallInfo.LanguageID: 1033
    11:13:39|   Info| UpdateInstallInfo.MsiExecProperty: ALLOWRUN=1 REBOOT=ReallySuppress CRMUPDATEWRAPPER=1
    11:13:39|   Info| UpdateInstallInfo.PatchID: {E765345E-E50A-425C-A7AB-A66208C5D18F}
    11:13:39|   Info| UpdateInstallInfo.ProductID: {0C524D55-1409-0050-BD7E-530E52560E52}
    11:13:39|   Info| UpdateInstallInfo.PublishReports: None
    11:13:39|   Info| UpdateInstallInfo.rebootSuppressed: False
    11:13:39|   Info| UpdateInstallInfo.ReleaseType: Update Rollup 13
    11:13:39|   Info| UpdateInstallInfo.RequiredKBs: System.Collections.Generic.List`1[System.String]
    11:13:39|   Info| UpdateInstallInfo.Revision: 3448
    11:13:39|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Install| System.Collections.Hashtable
    11:13:39|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install
    11:13:39|   Info| CrmAction execution time; DeleteV4FilesAction; 00:00:00.0175788
    11:13:39|   Info| CrmAction execution time; RepairMsiFeatureSetToAdvertise; 00:00:00.0390640
    11:13:39|   Info| CrmAction execution time; InstallDotNet4PU3Update; 00:00:00.0039064
    11:13:39|   Info| CrmAction execution time; InstallVCRedist9SP1; 00:00:00.0029298
    11:13:39|   Info| CrmAction execution time; RepairMsiFeatureSetToAdvertise; 00:00:00.0185554
    11:13:39|   Info| CrmAction execution time; IdcrlRepairAction; 00:00:00.0039064
    11:13:41|   Info| InstallerException: 1603
    11:13:41|  Error| System.Exception: Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed. ---> Microsoft.WindowsInstaller.InstallerException: Fatal error during installation.
       at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String installPackage, InstallType installType, String commandLine)
       at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       --- End of inner exception stack trace ---, Error, RetryCancel, Option1
    11:13:43|   Info| InputResult: Cancel
    11:13:43|   Info| CrmAction execution time; MspInstallAction; 00:00:03.2940718
    11:13:43|  Error| Install exception.System.Exception: Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed. ---> Microsoft.WindowsInstaller.InstallerException: Fatal error during installation.
       at Microsoft.WindowsInstaller.Installer.ApplyPatch(String patchPackage, String installPackage, InstallType installType, String commandLine)
       at Microsoft.Crm.UpdateWrapper.MspInstallAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       --- End of inner exception stack trace ---
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       at Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install()
       at Microsoft.Crm.Setup.Common.ComposedInstaller.InvokeInstall(Installer installer, IDictionary stateSaver)
       at Microsoft.Crm.Setup.Common.ComposedInstaller.InternalInstall(IDictionary stateSaver)
       at Microsoft.Crm.Setup.Common.ComposedInstaller.Install(IDictionary stateSaver)
       at Microsoft.Crm.UpdateWrapper.UpdateSetup.Install(IDictionary data)
       at Microsoft.Crm.Setup.Common.SetupBase.ExecuteOperation()
    11:13:43|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.ExecuteOperation
    11:13:43|   Info|  failed.
    11:13:43|   Info|  Setup did not complete successfully. 

    Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed.
    Fatal error during installation.

    11:13:43|  Error| Setup did not complete successfully.
    11:13:43|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.RunInternal
    11:13:43|Verbose| Update Not Completed
    11:13:43|Verbose| Update Not Completed
    11:13:43|   Info| Update Rollup 13 for Microsoft Dynamics CRM Server (KB2791312) was not completed successfully because of the following problems:


    Action Microsoft.Crm.UpdateWrapper.MspInstallAction failed.
    Fatal error during installation.



    11:13:43|   Info| ActivatePage(HotfixFinishPage)

    Any help would be appreciated. 

    Monday, August 11, 2014 3:14 PM