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Uninstalling an ungenuine version of office RRS feed

  • Question

  •  

    I would to unistall a non genuine version of office pro edition 2003, but this message comes up MAINSP2op.msp.

    Thus not completing the uninstallation,

    Can anyone please help me with this?

     

    Many thanks

     

    Shaun

    Tuesday, May 20, 2008 9:17 PM

Answers

  • Description of the Windows Installer CleanUp Utility
    http://support.microsoft.com/kb/290301/en-us

     

     

    Wednesday, May 21, 2008 2:17 AM
  • Shaun M Jewitt,

     

    Yes, you will need to uninstall the non-genuine version of Office Professional 2003 with the Windows Installer Utility tool.  The link here references Knowledge Base (KB) article http://support.microsoft.com/kb/290301.  This will allow you to download the tool and provide detailed information on its use. Use the Windows Installer Cleanup Utility and uninstall all Microsoft Office programs 2003 and below, then reinstall Microsoft Office using the genuine MS Office installation CD and product key.

     

     Restart your computer and try validating Office again at http://www.microsoft.com/genuine and clicking the “Validate Office” button. .  If validation is still failing please follow the steps below:

    1) Logon to the PC that is experiencing the notifications as a user with “ADMINISTRATOR” privileges.
    2) Download the tool:
    http://go.microsoft.com/fwlink/?linkid=52012  click RUN.
    3) When the tool loads, click “CONTINUE”.
    4) Is the “RESOLVE” button available? If so, please click “RESOLVE” to allow the diagnostic tool repair the issue.

    I hope this has helped!

     

    Lori MS

    Friday, May 23, 2008 5:30 PM

All replies

  • Description of the Windows Installer CleanUp Utility
    http://support.microsoft.com/kb/290301/en-us

     

     

    Wednesday, May 21, 2008 2:17 AM
  • Shaun M Jewitt,

     

    Yes, you will need to uninstall the non-genuine version of Office Professional 2003 with the Windows Installer Utility tool.  The link here references Knowledge Base (KB) article http://support.microsoft.com/kb/290301.  This will allow you to download the tool and provide detailed information on its use. Use the Windows Installer Cleanup Utility and uninstall all Microsoft Office programs 2003 and below, then reinstall Microsoft Office using the genuine MS Office installation CD and product key.

     

     Restart your computer and try validating Office again at http://www.microsoft.com/genuine and clicking the “Validate Office” button. .  If validation is still failing please follow the steps below:

    1) Logon to the PC that is experiencing the notifications as a user with “ADMINISTRATOR” privileges.
    2) Download the tool:
    http://go.microsoft.com/fwlink/?linkid=52012  click RUN.
    3) When the tool loads, click “CONTINUE”.
    4) Is the “RESOLVE” button available? If so, please click “RESOLVE” to allow the diagnostic tool repair the issue.

    I hope this has helped!

     

    Lori MS

    Friday, May 23, 2008 5:30 PM