Answered by:
Windows Genuine advantage problem

Question
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I had a hard disk failure on my laptop. I replaced the HD and restored an image backup. I have updated Storage driver as recommended by Microsoft on line support. I now keep getting a nag screen every few hours saying my windows is not genuine. It is, and has been checked and revalidated twice by MS technicians using remote control of my laptop. The problem is still here.
Diags:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-777C9-9FYJP-VFQFH
Windows Product Key Hash: MzWhSnRCgTNQGzHQ2eQCpVlgq2g=
Windows Product ID: 00359-114-4703905-85805
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {70A31F62-E4E6-4CAC-89A3-621B167F5B12}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{70A31F62-E4E6-4CAC-89A3-621B167F5B12}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VFQFH</PKey><PID>00359-114-4703905-85805</PID><PIDType>5</PIDType><SID>S-1-5-21-1706021539-2352966679-4004277708</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB1S0E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0300Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20100720000000.000000+000</Date></BIOS><HWID>BDA03107018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-114-470390-00-2057-7601.0000-1542013
Installation ID: 004763782923357732399185978751339201750853385580380443
Processor Certificate URL: link removed as I am not allowed to post it!
Machine Certificate URL: link removed as I am not allowed to post it!
Use License URL: link removed as I am not allowed to post it!
Product Key Certificate URL: link removed as I am not allowed to post it!
Partial Product Key: VFQFH
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 06/06/2013 20:28:11Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:2:2013 14:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAwABAAEAAAACAAAAAgABAAEA6GGeKbq+R7ZSxx7u+kXADUxzNhdYSz41LPJcXQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
Any idea?
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOThursday, June 6, 2013 7:45 PM
Answers
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There are no apparent problems with your report - are you still seeing non-genuine notifications?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 1:23 PM
- Marked as answer by Noel D PatonModerator Sunday, June 16, 2013 9:55 PM
Friday, June 7, 2013 3:22 PMModerator