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need some help please RRS feed

  • Question

  •  

    i have  a problem with one  of my  comps, i had to use a recovery cd to get  the  comp back . it worked ok but  now  i cant install anything at all .

     

    i did find  this in the  event viewer ......event system detected  a bad return code during its  internal processing HRESULT was 8007005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier\eventsyslemobj.cpp

     

    any help would be appreciated

                                                                                 thanks
    Sunday, March 9, 2008 1:47 AM

Answers

  • Please follow this  troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    • Marked as answer by JeniferA Thursday, September 11, 2008 9:20 PM
    Sunday, March 9, 2008 1:44 PM
    Moderator